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    Slider Add on doesn't work

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    • B
      balboa666 last edited by

      Hey, I installed the Slide Add on recently, It doesn't appear in the "Layoptions" Drop down menu but in "Settings" as a Plugin. I could activate the plugin on the specific pages and projects, but no slider appears. With the Carousel Plugin everthing works fine! Could you help me? Regards!

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      • mariusjopen
        mariusjopen Global Moderator last edited by

        Hi balboa666!

        So you do not see this:

        0_1503328520380_fullscreen_slider_options.jpg

        Best is if you write an email to mail@mariusjopen.com and include your username, password and a link to this conversation.
        Then I will have a look.

        All the best!

        Marius

        www.mariusjopen.world

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        • mariusjopen
          mariusjopen Global Moderator last edited by

          Hi Ronja,

          this is very strange.

          I have a feeling it is connected to your webhost.

          Do you have the same problem when you run the website on your local computer with MAMP?

          I will ask Armin about this.

          Best!

          Marius

          www.mariusjopen.world

          1 Reply Last reply Reply Quote 0
          • arminunruh
            arminunruh Global Moderator last edited by

            Hey probably this is because you have an outdated version of that addon. I will check it out and send you the new version.

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            • arminunruh
              arminunruh Global Moderator last edited by arminunruh

              Ok, I just installed more recent versions of the carousel and fullscreen slider addon on your website.

              It seems that neither the theme nor the plugins on your website are updateable. And when I go to "plugins" -> "add new" the list of available plugins are not loaded. I guess there is some connectivity problem.

              Maybe you could write your webhost and ask them if they are blocking your website from connecting to other servers with a firewall or something.

              This is probably also the reason why your key can't be activated from your website.

              Have a good day!

              1 Reply Last reply Reply Quote 1
              • B
                balboa666 last edited by

                Thanks for helping me out! I'll ask them about that issue

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                • B
                  balboa666 last edited by

                  You were totally right. My hosts blocks at the free version externally connections.
                  Everything works perfectly since I upgraded my account :) Thanks!

                  1 Reply Last reply Reply Quote 0
                  • mariusjopen
                    mariusjopen Global Moderator last edited by

                    Hi Ronja,

                    Very well!
                    Happy to hear!

                    best!

                    Marius

                    www.mariusjopen.world

                    1 Reply Last reply Reply Quote 0
                    • First post
                      Last post

                    Before you post

                    Use the Search Feature. Maybe there is already a solution to your issue.

                    1. Update Lay Theme and all Lay Theme Addons
                    2. Disable all Plugins
                    3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                    4. Now see if your problem solved itself
                    5. Go here, see if your problem is listed here:
                    Troubleshooting

                    When you post:
                    1. Post a link to where the problem is
                    2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                    Thanks!

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