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    • C
      Car_o last edited by

      Hi, I have a problem with the project thumbnail. Instead of "set featured image" is written "set project thumbnail" and if I click on it, I get a empty page.

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      • mariusjopen
        mariusjopen Global Moderator last edited by

        Hi Car_o!

        So you are not able to do the following?

        0_1504513256363_Bildschirmfoto 2017-09-04 um 10.20.07.png

        0_1504513261608_Bildschirmfoto 2017-09-04 um 10.20.15.png

        0_1504513270722_Bildschirmfoto 2017-09-04 um 10.20.23.png

        Let me know!

        Marius

        www.mariusjopen.world

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        • C
          Car_o last edited by

          Hello,
          if i click on "set project thumbnail" a white site opens, on which i can't click on anything (like shown)
          Thanks for helping.

          0_1504516299028_Bildschirmfoto 2017-09-04 um 10.58.12.png

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          • mariusjopen
            mariusjopen Global Moderator last edited by

            Hi Car_o!

            Do you use the most updated version of Laytheme and Wordpress?

            Do you use any special plugins? Deactivate Jetpack if possible.

            Let me know :-D

            Marius

            www.mariusjopen.world

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            • C
              Car_o last edited by

              Hi! Thanks a lot, i deactivated Jetpack and now it works :)

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              • mariusjopen
                mariusjopen Global Moderator last edited by

                Yesjo!

                :-)

                www.mariusjopen.world

                1 Reply Last reply Reply Quote 0
                • First post
                  Last post

                Before you post

                Use the Search Feature. Maybe there is already a solution to your issue.

                1. Update Lay Theme and all Lay Theme Addons
                2. Disable all Plugins
                3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                4. Now see if your problem solved itself
                5. Go here, see if your problem is listed here:
                Troubleshooting

                When you post:
                1. Post a link to where the problem is
                2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                Thanks!

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