Lay Theme Forum

    • Register
    • Login
    • Search
    • Recent
    • Tags
    • Popular
    • Users
    • Search

    'customize' page in dashboard not loading anymore

    Bug Reports
    2
    3
    209
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M
      mikeygilles last edited by mikeygilles

      Hi, firstly thanks for such a great flexible and functional theme.

      I'm updating the design a site I built earlier this year on Laytheme but am now unable to load the customize page in dashboard to change the front page to the new holding page.

      Not sure if it is related but the Media Library doesn't show when navigating from the dashboard too, but can access it when uploading media when editing a page.

      I'm currently using Chrome 62.0.3202.94 and Safari 9.1.3

      Many thanks in advance, Mikey

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Hi @mikeygilles
        which plugins do you use?
        Try to deactivate Jetpack.

        You cannot select your frontpage here?
        0_1512737326332_Bildschirmfoto 2017-12-08 um 13.48.24.png

        0_1512737332290_Bildschirmfoto 2017-12-08 um 13.48.27.png

        Let me know :-)

        Marius

        www.mariusjopen.world

        M 1 Reply Last reply Reply Quote 0
        • M
          mikeygilles @mariusjopen last edited by

          Hi @mariusjopen thanks! No Jetpack but I did have a redundant plugin, 'Simple Admin Language Change' still activated, which I have now deactivated. 'Customize' and 'Media Library' are both working again. You're the best thanks again for your speedy reply.

          Mikey

          1 Reply Last reply Reply Quote 0
          • First post
            Last post

          Before you post

          Use the Search Feature. Maybe there is already a solution to your issue.

          1. Update Lay Theme and all Lay Theme Addons
          2. Disable all Plugins
          3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
          4. Now see if your problem solved itself
          5. Go here, see if your problem is listed here:
          Troubleshooting

          When you post:
          1. Post a link to where the problem is
          2. If the problem is difficult to explain, post screenshots / link to a video to explain it

          Thanks!

          Online Users

          C

          Recent Topics

          • C

            image carousel bugging out

          • N

            help needed with cleaning up and optimising lay theme portfolio website

          • R

            Html5 Video Player issue

          laytheme.com