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  3. Bugs after installing the lay theme

Bugs after installing the lay theme

Scheduled Pinned Locked Moved Installation Problems
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  • ? Offline
    ? Offline
    A Former User
    wrote on last edited by
    #1

    Hei Armin,
    it wasn't possible to upload the lay.zip as a theme on wordpress. So i did it via the ftp server.
    That worked out but now i get a bug report after everything i want to do (new menu, uploading pictures …)
    I also tried out to create an upload file and changed the permission to 755. But nothing changed!
    i upload some bug reports that you can see it. maybe better as explaining.

    Bildschirmfoto 2015-11-27 um 11.10.41.png
    Bildschirmfoto 2015-11-27 um 11.16.36.png Bildschirmfoto 2015-11-27 um 11.17.43.png Bildschirmfoto 2015-11-27 um 11.21.13.png Bildschirmfoto 2015-11-27 um 11.23.23.png Bildschirmfoto 2015-11-27 um 11.24.52.png

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      Hey Katrin!
      Can you try the default theme "TwentySixteen" and see if everything works with the default theme?

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #3

        Hey Katrin,
        Indeed there is a little bug in lay theme that I just found that gives you the error message "undefined index: tag_ID". The message that says that you can't upload an image file. You say you created an upload "file", you need to set the "upload" folder to 755, not a file. You can contact your webhost about that upload issue.

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        • ? Offline
          ? Offline
          A Former User
          wrote on last edited by
          #4

          ah sorry it was a folder not a file

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          • ? Offline
            ? Offline
            A Former User
            wrote on last edited by
            #5

            I don't have the twenty sixteen theme but i activated twenty fourteen.
            It doesn't work.

            Bildschirmfoto 2015-11-27 um 12.29.36.png

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by
              #6

              Ok, I'm going to publish a small update soon that should fix this problem.

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              • ? Offline
                ? Offline
                A Former User
                wrote on last edited by
                #7

                Ok thanks. Can you message me when it's fixed?

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #8

                  Ok, i just published the update 1.056, please give it a try!

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                  • ? Offline
                    ? Offline
                    A Former User
                    wrote on last edited by
                    #9

                    Sry. Now nothing works anmyore. Can't even upload the theme on the server.
                    Is it possible that you install it for me? Sorry :(

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                    • ? Offline
                      ? Offline
                      A Former User
                      wrote on last edited by
                      #10

                      Bildschirmfoto 2015-12-04 um 19.17.16.png

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                      • arminunruhA Offline
                        arminunruhA Offline
                        arminunruh
                        Global Moderator
                        wrote on last edited by
                        #11

                        Hey Katrin!
                        Hm, I'm sorry about that! It seems that your webhost has some weird configurations where things are not readable… As noted here: http://laytheme.com/how-to-install.html I can install WordPress and lay theme for 60€. If you are ok with that, you can write me an email with your webhost login data.

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                        • ? Offline
                          ? Offline
                          A Former User
                          wrote on last edited by
                          #12

                          mmh ok. Installing WP is no problem. It's only the theme. Maybe you could check it with teamviewer?

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                          • arminunruhA Offline
                            arminunruhA Offline
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #13

                            Hey, please send me your webhost and wordpress login data by email and I will see, if it's easy to make it work.

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                            I also code custom websites or custom Lay features.
                            💿 Email me here: 💿
                            info@laytheme.com

                            Before you post:
                            1. When using a WordPress Cache plugin, disable it or clear your cache.
                            2. Update Lay Theme and all Lay Theme Addons
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                            4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                            This often solves issues you might run into

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                            2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                            3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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