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    Bugs after installing the lay theme

    Installation Problems
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    • K
      KatB last edited by

      Hei Armin,
      it wasn't possible to upload the lay.zip as a theme on wordpress. So i did it via the ftp server.
      That worked out but now i get a bug report after everything i want to do (new menu, uploading pictures …)
      I also tried out to create an upload file and changed the permission to 755. But nothing changed!
      i upload some bug reports that you can see it. maybe better as explaining.

      Bildschirmfoto 2015-11-27 um 11.10.41.png
      Bildschirmfoto 2015-11-27 um 11.16.36.png Bildschirmfoto 2015-11-27 um 11.17.43.png Bildschirmfoto 2015-11-27 um 11.21.13.png Bildschirmfoto 2015-11-27 um 11.23.23.png Bildschirmfoto 2015-11-27 um 11.24.52.png

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      • arminunruh
        arminunruh Global Moderator last edited by

        Hey Katrin!
        Can you try the default theme "TwentySixteen" and see if everything works with the default theme?

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        • arminunruh
          arminunruh Global Moderator last edited by

          Hey Katrin,
          Indeed there is a little bug in lay theme that I just found that gives you the error message "undefined index: tag_ID". The message that says that you can't upload an image file. You say you created an upload "file", you need to set the "upload" folder to 755, not a file. You can contact your webhost about that upload issue.

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          • K
            KatB last edited by

            ah sorry it was a folder not a file

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            • K
              KatB last edited by

              I don't have the twenty sixteen theme but i activated twenty fourteen.
              It doesn't work.

              Bildschirmfoto 2015-11-27 um 12.29.36.png

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              • arminunruh
                arminunruh Global Moderator last edited by

                Ok, I'm going to publish a small update soon that should fix this problem.

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                • K
                  KatB last edited by

                  Ok thanks. Can you message me when it's fixed?

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                  • arminunruh
                    arminunruh Global Moderator last edited by

                    Ok, i just published the update 1.056, please give it a try!

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                    • K
                      KatB last edited by

                      Sry. Now nothing works anmyore. Can't even upload the theme on the server.
                      Is it possible that you install it for me? Sorry :(

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                      • K
                        KatB last edited by

                        Bildschirmfoto 2015-12-04 um 19.17.16.png

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                        • arminunruh
                          arminunruh Global Moderator last edited by

                          Hey Katrin!
                          Hm, I'm sorry about that! It seems that your webhost has some weird configurations where things are not readable… As noted here: http://laytheme.com/how-to-install.html I can install WordPress and lay theme for 60€. If you are ok with that, you can write me an email with your webhost login data.

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                          • K
                            KatB last edited by

                            mmh ok. Installing WP is no problem. It's only the theme. Maybe you could check it with teamviewer?

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                            • arminunruh
                              arminunruh Global Moderator last edited by

                              Hey, please send me your webhost and wordpress login data by email and I will see, if it's easy to make it work.

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                              • First post
                                Last post
                              Post a link to where the problem is if possible, please <3
                              I don't answer or check forum DMs, please just post on the forum.
                              Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com

                              Before you post:

                              Use the Search Feature. Maybe there is already a solution to your issue.

                              1. Update Lay Theme and all Lay Theme Addons
                              2. Disable all Plugins
                              3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                              4. When using a WordPress Cache plugin, disable it or clear your cache. Now see if your problem solved itself.
                              Go here, see if your problem is listed here:
                              Troubleshooting

                              When you post:
                              1. Post a link to where the problem is
                              2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                              Thanks!

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