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    • maximedata
      maximedata last edited by

      Hi Armin,

      Thanks for this awesome portfolio theme, I really needed this !
      Although I'm having a big deal with the customize option.

      Here's what's happening, everytime I click on customize from my Wordpress dashboard, I'm told that my session has expired and I'm asked to log again. When I enter my correct username and password, a message says "You logged correctly" then it seems to load and straight after the same message appears "Your session has expired. Please log again. You'll get back to this page."

      I googled the problem and I see people are having this problem with any theme, they usually solve it by de-activating all plugins then re-activating them one by one to find the cause. Not working for me. Others are switching between different themes to erase the bug. Not with me either. Now I think it might have something to do with my Wordpress install files on my FTP but I would have to uninstall and re-install the whole site. Before doing so, I'd like to know if you have a better solution. I have two sites on my server and the OVH logo (hosting server) is still showing as the favicon of my site, if this helps you to understand.

      Hope you have an idea to solve this out.
      Thanks

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      • arminunruh
        arminunruh Global Moderator last edited by

        Thanks! :)

        Hm does it work if you go to Appearance -> Customize? Instead of clicking customize in the main menu directly.

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        • maximedata
          maximedata last edited by

          Alriteee I sorted it out :+1:

          I had to reinstall Wordpress so like I supposed there's nothing wrong with Lay fricking Theme

          :dancer: :de: :dancer:

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          • arminunruh
            arminunruh Global Moderator last edited by

            phew! :cupid:
            lemme know if you get the problem again, I will definitely check the button now if there could be something wrong with it!

            1 Reply Last reply Reply Quote 0
            • First post
              Last post
            Post a link to where the problem is
            I don't answer or check forum DMs, please just post on the forum.
            Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com

            Before you post:

            Use the Search Feature. Maybe there is already a solution to your issue.

            1. Update Lay Theme and all Lay Theme Addons
            2. Disable all Plugins
            3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
            4. Now see if your problem solved itself
            5. Go here, see if your problem is listed here:
            Troubleshooting

            When you post:
            1. Post a link to where the problem is
            2. If the problem is difficult to explain, post screenshots / link to a video to explain it

            Thanks!

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