Help! Content not showing

[mike]

Hi Armin

http://www.catherineaitkenstudio.co.uk/

A site I built using your fantastic theme has been operating brilliantly since November and now suddenly has stopped showing content. It shows the menu but none of the pages or category pages. No one has recently made any changes to the back end.

My first instinct was to update the theme to see if that resolved the issue but when I go to the Wordpress updates page the Lay theme isn't listed in the themes section. I get two other themes that I am not using which is weird!

Any thoughts!

Thanks

Mike

[arminunruh]

Hm, I see that you have the latest wordpress version installed. But you have an older lay theme version. You'd need to update lay theme so it works with the new wordpress version.

If you don't see lay theme listed in the updates page, then you could go to "Appearance" -> "Themes" and delete Lay Theme there. Then you could download the new version from laytheme.com and upload the theme as described in "How to install". All of your settings and content should stay intact :+1:

[mike]

Hi Armin

Thanks for getting back to me. There doesn't seem to be a way of deleting the theme in 'Themes' because Lay is the current theme. If I switch to another theme temporarily and delete Lay will this keep my layout and settings still? It will take ages to re-do it!

I tried just adding a new theme and uploading the new lay file but the install failed because Lay already exists.

It's strange because my other Lay site is working fine and I am pretty sure the Lay theme hasn't been updated there either.

Any ideas?

Thanks a lot for your help

Best

Mike

[arminunruh]

@mike said:

There doesn't seem to be a way of deleting the theme in 'Themes' because Lay is the current theme. If I switch to another theme temporarily and delete Lay will this keep my layout and settings still? It will take ages to re-do it!

Yes the layouts and settings will be kept.

The other site probably doesn't have the latest wordpress installed, maybe that's why the other site still works.

[arminunruh]

The update service that I'm using is offline again -.-. I think if you wait until tomorrow, it's probably online again and then it will be possible to update the theme without deleting it first and reinstalling it :D

[mike]

OK brilliant I will wait until tomorrow! Thanks Armin!

[arminunruh]

Argh, they are still not online right now…

[mike]

I think your update service is still down. But I deleted and reinstalled and that has successfully solved the issue. Thanks so much for your help. M

[arminunruh]

Cool, I'm happy :)
You are right, it's still offline :(

[maxie]

Hi Armin! I have the same issue;/ Is it gonna be online soon? Or can´t you tell? Thank you so much for your help!

[LC-Crew]

Would be so kind if you send a short message if the update-server is working. thx

[arminunruh]

http://wp-updates.com/
That's the website of the update service, they're still offline :/
I can't tell when they're gonna be online again.

But you can delete your theme, download the new theme version from laytheme.com and reinstall it.

[LC-Crew]

do I reinstall it worldpress or my ftp. couldnt find the funktion in worldpress.... thx

[arminunruh]

You could go to "Appearance" -> "Themes" and delete Lay Theme there. Then you could download the new version from laytheme.com and upload the theme as described in "How to install". All of your settings and content should stay intact.
Don't reinstall wordpress :D

[LC-Crew]

thx it works!!!:sailboat:

[kooloo]

after doing this the website is completely gone – what did i do wrong?!

[arminunruh]

:O hmmm did you follow these steps? https://youtu.be/dpUAKRR8_cI

You can send me your website address via chat, so I can take a look!