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    HTTPS Secure site first time load issue

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    • C
      clineker last edited by clineker

      Hey guys,

      Just a quick question. I am running Laytheme on a site with HTTPS secure certificate so I can use paypal with it. My problem is that on the first time you visit the site, it says the site in not secure. Once you refresh its fine and states its secure.

      There was this thread about the same issue just with loading fonts and I had to add the code to my htaccess file to get my custom fonts to load.

      Site is here

      Im presuming its some code that needs adding to the htaccess like with the font loading issue but I have no idea what it would be.

      Kind regards

      Chris

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      • mariusjopen
        mariusjopen Global Moderator last edited by

        Hi Chris!

        Your page loads fine.

        Can you post a screenshot?

        Best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • C
          clineker last edited by

          Hey Marius,

          Sorry for the delay getting back to you,

          So please find the two screenshots of my site. One shows when it says its not secure - which is when you visit the site for the first time or if you open the site in a private window. The second image shows how it should look and how it does once you have refreshed the page.

          0_1520006447281_Screen-Shot-2018-03-01-at-13.11.33.jpg

          0_1520006504365_Screen-Shot-2018-03-02-at-15.53.02.jpg

          My problem is that it should be showing the page as secure every time you visit. Like I said above, I had a simular issue with the custom font and I had to add a bit of code to the htaccess file in order to fix it. Im wondering if its something like that to fix this issue?

          Look forward to hearing from you soon,

          Regards

          Chris

          1 Reply Last reply Reply Quote 0
          • mariusjopen
            mariusjopen Global Moderator last edited by

            Hi @clineker
            on all browsers I use, it is shown correctly.

            0_1520030719581_Bildschirmfoto 2018-03-02 um 19.44.51.png

            But I will check with Armin about it.

            Best!

            Marius

            www.mariusjopen.world

            1 Reply Last reply Reply Quote 0
            • arminunruh
              arminunruh Global Moderator last edited by

              Hey oh I will work on making fonts load correctly when switching between http and https!

              1 Reply Last reply Reply Quote 0
              • arminunruh
                arminunruh Global Moderator last edited by arminunruh

                Hey so I just checked and in this one I update, I did fix the problem of fonts not loading when switching between http and https.

                The fix only works for fonts that you uploaded after you updated the theme to version 2.2.6 or later.

                I see you have the latest version installed.

                Can you please remove your custom font and reupload it? Then go on
                https://www.onetournament.uk/

                and on

                http://www.onetournament.uk/

                to see if the font loads correctly on both websites.

                Also you might want to redirect from http to https so users always arrive on the https site even when they enter http.

                That has nothing to do with wordpress or lay theme, that is a configuration you can do in the domain configuration in your webhost control panel.

                Have a good day!

                1 Reply Last reply Reply Quote 1
                • C
                  clineker last edited by

                  Hey Armin and Marius

                  Thank you for sorting this! I believe it is all fixed and working properly now!

                  Awesome job!!!

                  Cheers

                  Chris

                  1 Reply Last reply Reply Quote 1
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                  Before you post

                  Use the Search Feature. Maybe there is already a solution to your issue.

                  1. Update Lay Theme and all Lay Theme Addons
                  2. Disable all Plugins
                  3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                  4. Now see if your problem solved itself
                  5. Go here, see if your problem is listed here:
                  Troubleshooting

                  When you post:
                  1. Post a link to where the problem is
                  2. If the problem is difficult to explain, post screenshots / link to a video to explain it

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