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    Armin is on holidays. Can someone else help?

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    • B
      benni last edited by

      Hey,

      I tried to contact Armin directly but he will be on holidays until March 21st.
      So I am hoping that someone else can help me with this sooner than that.

      Here is my problem:

      A few days ago I updated wordpress for a webpage I built with Lay Theme a while back.
      This resulted in the webpage and the wp-admin area only showing a white screen.
      I deactivated laytheme via the FTP. That made it possible to log into the admin area again. But as soon as I activate laytheme everything turns white again.
      This makes it impossible for me to update laytheme, which I hope would solve the problem.
      Is there another way for me to update laytheme?
      Or some other way to fix this?

      Any help would be appreciated.

      Thanks,
      Benni

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      • R
        Ros_rgb last edited by

        Is the laytheme you installed the latest version? Can you delete it rather than just deactivate and install latest laythem/?

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        • mariusjopen
          mariusjopen Global Moderator last edited by

          Hi @benni
          I understand. That kind of stuff sucks. I know those problems very well…

          I would try to download the whole page on my local computer. Then run it with MAMP. Maybe you won't have those problems there and you can update Wordpress or Laytheme.
          Use Updraft Plus to download and migrate the page. In general it is a very good tool. I use it all the time.

          Let me know if that works!

          Best!

          Marius

          PS: Sorry, that I cannot give you a better advice. But I would try that first…

          www.mariusjopen.world

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          • B
            benni last edited by

            Hey,
            thanks for your reply and sorry for my late reaction. I was in bed the last days due to the flue.

            @mariusjopen
            thanks for you advice! I already made an update using Updraft.
            Now I have to find out what MAMP is and how to work it :)

            @Ros_rgb
            No, I haven't tried that yet. I thought it might not be possible to reuse the same license key…? I really don't know a lot about that kind of stuff.

            Thanks again for your help!

            Benni

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            • mariusjopen
              mariusjopen Global Moderator last edited by

              @benni
              MAMP is pretty simple and straight forward:
              https://www.mamp.info/de/

              Best!

              Marius

              www.mariusjopen.world

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              Before you post

              Use the Search Feature. Maybe there is already a solution to your issue.

              1. Update Lay Theme and all Lay Theme Addons
              2. Disable all Plugins
              3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
              4. Now see if your problem solved itself
              5. Go here, see if your problem is listed here:
              Troubleshooting

              When you post:
              1. Post a link to where the problem is
              2. If the problem is difficult to explain, post screenshots / link to a video to explain it

              Thanks!

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