Fonts on the mobile

[Toby]

Thanks Armin

Toby

[arminunruh]

Ok I looked at it on an IPhone X v1
iPhone 7 plus v 10.3
iPhone 6s v 11.3.1

Couldn't reproduce it :/

Do you have version 11.3 or 11.3.1 ?

[arminunruh]

also on iOS 11.2 i couldnt reproduce it on iphoneX and iphone 7+

Are u using safari?

[Toby]

@arminunruh

I'm using 11.3 and safari - odd because I Just visited on the iPhone and the text was displaying correctly (which is good but bizarre)

I have now updated to 11.3.1 and fonts are still correct.

However I had some one check on an iPhone 7 (iOS 11.3.1 ) and it still didn't work

Thanks for looking into it

Toby

[mariusjopen]

Dear @Toby
we will check.

Best!

Marius

[arminunruh]

Sorry but I can't reproduce this on an iPhone 7 :/

[Toby]

Hi Armin

Having had the fonts working on the iPhone 7 plus - bizarrely a recent visit on my phone I noticed I had lost the custom fonts again.

I cleared my safari history and data on iPhone but am still missing my custom fonts!?

Cheers
Toby

see screenshot

[mariusjopen]

Dear @Toby
all right. We will check again.

Best!

Marius

[arminunruh]

Ok.

Does this happen with any custom font or is it only this one?
Maybe it has sth to do with the font itself, maybe you can try a different webfont?

[Toby]

Hi Armin

Yes both my custom fonts no longer work

F37 Ginger Round

Oban Triangle Regular

[mariusjopen]

Hi @Toby

can you send me the font files and I will try myself?

marius@thepeople.world

Best!

Marius

[Toby]

@mariusjopen Thanks Marius email has been sent.

[mariusjopen]

Hi @Toby

it works on iPhone 7 and X.

Is it only on your phone?

Best

Marius

[Toby]

Hi Marius

Thanks for taking a look - Its not just my iPhone I have looked on two separate iPhone 7 devices both up to date with iOS 11.3.1

Do you think a re-load of the fonts to site might help?

Cheers
Toby

[mariusjopen]

Dear @Toby
can you try with another font which you upload?

Maybe it is the font file?

Best!

Marius

[Toby]

Hi Marius

I uploaded dinot and found the same problem occurred

Cheers
Toby

Edit :

I've also been informed that the fonts don't work on the iPad either

[arminunruh]

Ok Toby

Can you delete all of your webfonts from lay options -> webfonts, and then re-insert them?
I believe the problem is not the iphone version, but when you visit the website using https instead of http the fonts are not loaded correctly.

This I fixed in a certain lay theme verison but it only works with newly inserted fonts.

If that doesn't work please send me your /wp-admin/ login info to armin.unruh@gmail.com along with a link to this topic, thanks!

[Toby]

Thanks Armin

I'll give that a go and keep you posted

Thanks Toby

Edit:

Thanks Armin that's worked

Cheers
Toby