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  3. Fonts on the mobile

Fonts on the mobile

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  • M Offline
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    mariusjopen
    Global Moderator
    wrote on May 1, 2018, 3:28 PM last edited by
    #11

    Dear @Toby
    we will check.

    Best!

    Marius

    www.mariusjopen.world

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      arminunruh
      Global Moderator
      wrote on May 3, 2018, 8:29 AM last edited by
      #12

      Sorry but I can't reproduce this on an iPhone 7 :/

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      • T Offline
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        Toby
        wrote on May 8, 2018, 8:09 AM last edited by
        #13

        Hi Armin

        Having had the fonts working on the iPhone 7 plus - bizarrely a recent visit on my phone I noticed I had lost the custom fonts again.

        I cleared my safari history and data on iPhone but am still missing my custom fonts!?

        Cheers
        Toby

        see screenshot

        0_1525766980029_IMG_6345.PNG

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          mariusjopen
          Global Moderator
          wrote on May 8, 2018, 1:28 PM last edited by
          #14

          Dear @Toby
          all right. We will check again.

          Best!

          Marius

          www.mariusjopen.world

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            arminunruh
            Global Moderator
            wrote on May 10, 2018, 2:01 PM last edited by
            #15

            Ok.

            Does this happen with any custom font or is it only this one?
            Maybe it has sth to do with the font itself, maybe you can try a different webfont?

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            • T Offline
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              Toby
              wrote on May 11, 2018, 2:28 PM last edited by Toby May 11, 2018, 10:29 AM
              #16

              Hi Armin

              Yes both my custom fonts no longer work

              F37 Ginger Round

              Oban Triangle Regular

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              • M Offline
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                mariusjopen
                Global Moderator
                wrote on May 14, 2018, 7:25 AM last edited by
                #17

                Hi @Toby

                can you send me the font files and I will try myself?

                marius@thepeople.world

                Best!

                Marius

                www.mariusjopen.world

                T 1 Reply Last reply May 14, 2018, 9:36 AM
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                • M mariusjopen
                  May 14, 2018, 7:25 AM

                  Hi @Toby

                  can you send me the font files and I will try myself?

                  marius@thepeople.world

                  Best!

                  Marius

                  T Offline
                  T Offline
                  Toby
                  wrote on May 14, 2018, 9:36 AM last edited by
                  #18

                  @mariusjopen Thanks Marius email has been sent.

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                    mariusjopen
                    Global Moderator
                    wrote on May 15, 2018, 2:34 PM last edited by
                    #19

                    Hi @Toby

                    it works on iPhone 7 and X.

                    Is it only on your phone?

                    Best

                    Marius

                    1_1526394850448_Bildschirmfoto 2018-05-15 um 16.32.27.png 0_1526394850447_Bildschirmfoto 2018-05-15 um 16.31.23.png

                    www.mariusjopen.world

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                      Toby
                      wrote on May 15, 2018, 3:55 PM last edited by Toby May 15, 2018, 11:56 AM
                      #20

                      Hi Marius

                      Thanks for taking a look - Its not just my iPhone I have looked on two separate iPhone 7 devices both up to date with iOS 11.3.1

                      Do you think a re-load of the fonts to site might help?

                      Cheers
                      Toby

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                      • M Offline
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                        mariusjopen
                        Global Moderator
                        wrote on May 16, 2018, 2:03 PM last edited by
                        #21

                        Dear @Toby
                        can you try with another font which you upload?

                        Maybe it is the font file?

                        Best!

                        Marius

                        www.mariusjopen.world

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                        • T Offline
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                          Toby
                          wrote on May 16, 2018, 5:43 PM last edited by Toby May 17, 2018, 5:43 AM
                          #22

                          Hi Marius

                          I uploaded dinot and found the same problem occurred

                          Cheers
                          Toby

                          Edit :

                          I've also been informed that the fonts don't work on the iPad either

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                          • A Offline
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                            arminunruh
                            Global Moderator
                            wrote on May 18, 2018, 11:28 AM last edited by
                            #23

                            Ok Toby

                            Can you delete all of your webfonts from lay options -> webfonts, and then re-insert them?
                            I believe the problem is not the iphone version, but when you visit the website using https instead of http the fonts are not loaded correctly.

                            This I fixed in a certain lay theme verison but it only works with newly inserted fonts.

                            If that doesn't work please send me your /wp-admin/ login info to armin.unruh@gmail.com along with a link to this topic, thanks!

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                            • T Offline
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                              Toby
                              wrote on May 18, 2018, 1:14 PM last edited by Toby May 18, 2018, 11:30 AM
                              #24

                              Thanks Armin

                              I'll give that a go and keep you posted

                              Thanks Toby

                              Edit:

                              Thanks Armin that's worked

                              Cheers
                              Toby

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                              20/24

                              May 15, 2018, 3:55 PM


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