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    Can't update laytheme

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    • B
      badjuju last edited by

      Hi guys,

      I get a prompt to update laytheme (using version 2.4.1 ) but when I click the link it shows: Your themes are all up to date. in the Updates sections...

      Any idea how to fix this? My wordpress is up to date.

      Thanks,

      Julia

      dani 1 Reply Last reply Reply Quote 0
      • dani
        dani @badjuju last edited by

        @badjuju yep, me too. and also the project thumbnails are disappearing when the page is updated.

        error in the console is a 404. when i right click on the image the address is :

        http://143.95.234.103/~canakoba/~canakoba/wp-content/uploads/2017/11/hair-beauty-A-512x768.jpg

        LAY is doubling the subdirectory '/~canakoba'

        It's Version: 2.5.0

        https://danielcampbell.ca

        1 Reply Last reply Reply Quote 0
        • mariusjopen
          mariusjopen Global Moderator last edited by

          Hi @badjuju Julia :-)

          so you cannot update to Version: 2.5.5?

          0_1526565876366_Bildschirmfoto 2018-05-17 um 16.04.26.png

          If you open this page you do not see any options to update LayTheme?

          Best!

          Marius

          www.mariusjopen.world

          1 Reply Last reply Reply Quote 0
          • dani
            dani last edited by

            This bug seems to be resolved now as I was able to update the theme, but the project thumbnails are still broken.

            https://danielcampbell.ca

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            • dani
              dani last edited by

              i repaired the issue by removing and then adding again the thumbnails for the projects, but....

              when i changed the order of a project (by dragging it) all the projects that were updated are now broken.

              this may help you find what the bug is. i just sent the page to the client and it's all broken, so a fix would be much appreciated!

              https://danielcampbell.ca

              1 Reply Last reply Reply Quote 0
              • mariusjopen
                mariusjopen Global Moderator last edited by

                Dear @dani

                we are sorry to hear!

                Best is if you write an email to marius@thepeople.world and include your username, password and a link to this conversation.

                Marius

                www.mariusjopen.world

                1 Reply Last reply Reply Quote 0
                • First post
                  Last post

                Before you post

                Use the Search Feature. Maybe there is already a solution to your issue.

                1. Update Lay Theme and all Lay Theme Addons
                2. Disable all Plugins
                3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                4. Now see if your problem solved itself
                5. Go here, see if your problem is listed here:
                Troubleshooting

                When you post:
                1. Post a link to where the problem is
                2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                Thanks!

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