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Lay Theme Forum

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  3. Can't update laytheme

Can't update laytheme

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  • B Offline
    B Offline
    badjuju
    wrote on May 16, 2018, 2:29 PM last edited by
    #1

    Hi guys,

    I get a prompt to update laytheme (using version 2.4.1 ) but when I click the link it shows: Your themes are all up to date. in the Updates sections...

    Any idea how to fix this? My wordpress is up to date.

    Thanks,

    Julia

    D 1 Reply Last reply May 16, 2018, 7:13 PM
    0
    • B badjuju
      May 16, 2018, 2:29 PM

      Hi guys,

      I get a prompt to update laytheme (using version 2.4.1 ) but when I click the link it shows: Your themes are all up to date. in the Updates sections...

      Any idea how to fix this? My wordpress is up to date.

      Thanks,

      Julia

      D Offline
      D Offline
      dani
      wrote on May 16, 2018, 7:13 PM last edited by
      #2

      @badjuju yep, me too. and also the project thumbnails are disappearing when the page is updated.

      error in the console is a 404. when i right click on the image the address is :

      http://143.95.234.103/~canakoba/~canakoba/wp-content/uploads/2017/11/hair-beauty-A-512x768.jpg

      LAY is doubling the subdirectory '/~canakoba'

      It's Version: 2.5.0

      https://danielcampbell.ca

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      • M Offline
        M Offline
        mariusjopen
        Global Moderator
        wrote on May 17, 2018, 2:05 PM last edited by
        #3

        Hi @badjuju Julia :-)

        so you cannot update to Version: 2.5.5?

        0_1526565876366_Bildschirmfoto 2018-05-17 um 16.04.26.png

        If you open this page you do not see any options to update LayTheme?

        Best!

        Marius

        www.mariusjopen.world

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        • D Offline
          D Offline
          dani
          wrote on May 18, 2018, 1:12 PM last edited by
          #4

          This bug seems to be resolved now as I was able to update the theme, but the project thumbnails are still broken.

          https://danielcampbell.ca

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          • D Offline
            D Offline
            dani
            wrote on May 19, 2018, 11:38 AM last edited by
            #5

            i repaired the issue by removing and then adding again the thumbnails for the projects, but....

            when i changed the order of a project (by dragging it) all the projects that were updated are now broken.

            this may help you find what the bug is. i just sent the page to the client and it's all broken, so a fix would be much appreciated!

            https://danielcampbell.ca

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            • M Offline
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              mariusjopen
              Global Moderator
              wrote on May 21, 2018, 8:06 AM last edited by
              #6

              Dear @dani

              we are sorry to hear!

              Best is if you write an email to marius@thepeople.world and include your username, password and a link to this conversation.

              Marius

              www.mariusjopen.world

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              6/6

              May 21, 2018, 8:06 AM


              I also code custom websites or custom Lay features.
              💿 Email me here: 💿
              info@laytheme.com

              Before you post:
              1. When using a WordPress Cache plugin, disable it or clear your cache.
              2. Update Lay Theme and all Lay Theme Addons
              3. Disable all Plugins
              4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

              This often solves issues you might run into

              When you post:
              1. Post a link to where the problem is
              2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
              3. If the problem is difficult to explain, post screenshots / link to a video to explain it
              Online Users
              Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
              laytheme.com
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