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    Site turns empty suddenly

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    • R
      Ray Dao last edited by Ray Dao

      It was just fine until this morning everything seems to have disappeared . Even when I tried to access it from Wordpress it also showing up as an empty page as well. The design and content still in its place, just doesn't display on the site for some reason.

      If any of you guys having the same problem please share method to fix this.
      My wordpress and theme are all up-to-date.

      Site is at raydao.com

      Thank you so much!

      S 1 Reply Last reply Reply Quote 0
      • S
        sebastianpetrov @Ray Dao last edited by

        @ray-dao almost the same thing just now.

        I added a carousel to my homepage, which is already full of carousels, and now I can only see the title and menus up top. No images or even placeholder boxes load.

        Weirdly, the sites seems to be working fine on a mobile device, or if I scale the desktop window down to trigger the mobile layout.

        My site is at sebastianpetrovski.com

        Maybe one of the makers can help us out?

        1 Reply Last reply Reply Quote 0
        • mariusjopen
          mariusjopen Global Moderator last edited by

          Dear @Ray-Dao

          you have this error:
          0_1527946259485_Bildschirmfoto 2018-06-02 um 15.30.29.png

          Do you have everything up-to-date?
          Wordpress, Plugins, Laytheme.

          and dear @sebastianpetrov

          I can see the website without errors. Did I miss something?

          Best!

          Marius

          www.mariusjopen.world

          1 Reply Last reply Reply Quote 0
          • R
            Ray Dao last edited by

            Hi @mariusjopen , I don't get why it does that all of a sudden. I've everything updated and working just fine until yesterday. Do you recommended any way to fix this, it doesn't work on both mobile and desktop.

            1 Reply Last reply Reply Quote 0
            • mariusjopen
              mariusjopen Global Moderator last edited by

              Dear @Ray-Dao
              which plugins do you use?

              Best!

              Marius

              www.mariusjopen.world

              1 Reply Last reply Reply Quote 0
              • First post
                Last post

              Before you post

              Use the Search Feature. Maybe there is already a solution to your issue.

              1. Update Lay Theme and all Lay Theme Addons
              2. Disable all Plugins
              3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
              4. Now see if your problem solved itself
              5. Go here, see if your problem is listed here:
              Troubleshooting

              When you post:
              1. Post a link to where the problem is
              2. If the problem is difficult to explain, post screenshots / link to a video to explain it

              Thanks!

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