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  3. Webfonts missing after update (with resolution)

Webfonts missing after update (with resolution)

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  • A Offline
    A Offline
    aduckett
    wrote on last edited by
    #1

    Hi

    Have seen others with this or a very similar issue. After updating either Wordpress (4.9.6) and/or Laytheme (2.5.5) today, my Webfonts disappeared from my site.

    I noticed after reverting to a backup, that the /fonts folder inside (public_html/wp-content/themes/lay/) from my files has been wiped. Strangely, this can't be added back in saying that it already exists.

    A resolution for this is to:

    • Make a new fonts folder (with a different name) and add files back into:
      public_html/wp-content/themes/lay/

    • Update the link tag in Webfonts > Font manager

    Admins, do you know what the cause of this is?

    Thanks

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @aduckett

      I do not have that issue but will check with Armin what could be the problem.

      Best!

      Marius

      www.mariusjopen.world

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #3

        hey your webfont files shouldn't be in your theme folder.
        when you add a .woff webfont in "Lay Options" -> "Webfonts", they are uploaded to your "uploads" folder.

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          Everytime you update lay theme, your whole "lay" folder is replaced, deleting all changes you have made to files in there.

          A 1 Reply Last reply
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          • arminunruhA arminunruh

            Everytime you update lay theme, your whole "lay" folder is replaced, deleting all changes you have made to files in there.

            A Offline
            A Offline
            aduckett
            wrote on last edited by
            #5

            @arminunruh @mariusjopen

            Thank you for looking into this.

            The font file types (purchased from and supplied from Optimo) are EOT and SVG. Would this affect things at all?

            Thanks for pointing out the placement of the files, I'll move soon. Weirdly, this is the first update where I've noticed the issue happening.

            A

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            • arminunruhA Offline
              arminunruhA Offline
              arminunruh
              Global Moderator
              wrote on last edited by arminunruh
              #6

              please convert the font to woff:
              https://www.google.de/search?q=eot+to+woff&oq=eot+to+woff&aqs=chrome..69i57j0l5.1324j0j4&sourceid=chrome&ie=UTF-8

              to be able to upload it via "lay options" -> "webfonts"

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              I also code custom websites or custom Lay features.
              šŸ’æ Email me here: šŸ’æ
              info@laytheme.com

              Before you post:
              1. When using a WordPress Cache plugin, disable it or clear your cache.
              2. Update Lay Theme and all Lay Theme Addons
              3. Disable all Plugins
              4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

              This often solves issues you might run into

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