Lay Theme Forum

    • Register
    • Login
    • Search
    • Recent
    • Tags
    • Popular
    • Users
    • Search

    Webfonts missing after update (with resolution)

    Bug Reports
    3
    6
    386
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A
      aduckett last edited by

      Hi

      Have seen others with this or a very similar issue. After updating either Wordpress (4.9.6) and/or Laytheme (2.5.5) today, my Webfonts disappeared from my site.

      I noticed after reverting to a backup, that the /fonts folder inside (public_html/wp-content/themes/lay/) from my files has been wiped. Strangely, this can't be added back in saying that it already exists.

      A resolution for this is to:

      • Make a new fonts folder (with a different name) and add files back into:
        public_html/wp-content/themes/lay/

      • Update the link tag in Webfonts > Font manager

      Admins, do you know what the cause of this is?

      Thanks

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @aduckett

        I do not have that issue but will check with Armin what could be the problem.

        Best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • arminunruh
          arminunruh Global Moderator last edited by

          hey your webfont files shouldn't be in your theme folder.
          when you add a .woff webfont in "Lay Options" -> "Webfonts", they are uploaded to your "uploads" folder.

          1 Reply Last reply Reply Quote 0
          • arminunruh
            arminunruh Global Moderator last edited by

            Everytime you update lay theme, your whole "lay" folder is replaced, deleting all changes you have made to files in there.

            A 1 Reply Last reply Reply Quote 0
            • A
              aduckett @arminunruh last edited by

              @arminunruh @mariusjopen

              Thank you for looking into this.

              The font file types (purchased from and supplied from Optimo) are EOT and SVG. Would this affect things at all?

              Thanks for pointing out the placement of the files, I'll move soon. Weirdly, this is the first update where I've noticed the issue happening.

              A

              1 Reply Last reply Reply Quote 0
              • arminunruh
                arminunruh Global Moderator last edited by arminunruh

                please convert the font to woff:
                https://www.google.de/search?q=eot+to+woff&oq=eot+to+woff&aqs=chrome..69i57j0l5.1324j0j4&sourceid=chrome&ie=UTF-8

                to be able to upload it via "lay options" -> "webfonts"

                1 Reply Last reply Reply Quote 0
                • First post
                  Last post

                Before you post

                Use the Search Feature. Maybe there is already a solution to your issue.

                1. Update Lay Theme and all Lay Theme Addons
                2. Disable all Plugins
                3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                4. Now see if your problem solved itself
                5. Go here, see if your problem is listed here:
                Troubleshooting

                When you post:
                1. Post a link to where the problem is
                2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                Thanks!

                Online Users

                A
                S
                K

                Recent Topics

                • A

                  Unable to update lay theme / to login wp admin

                • A

                  New button feature not available

                • A

                  Theme crashed - because of Polylang?

                • A

                  fullscreen slider: slow load time + mobile: images dropping to bottom

                laytheme.com