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  3. Website does not load in any browser after update

Website does not load in any browser after update

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browserupdate
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  • M Offline
    M Offline
    Mariinus
    wrote on last edited by
    #1

    Hey Guys,

    Recently I have had problems where my website does not load on any browser anymore. I tried to update my Wordpress and checked if it is running on the latest version (2.5.6). ![alt text](![image url](![image url](image url)))But both are updated.

    Before the latest update it was working but after the update it is not functioning anymore...

    After my Wordpress was updated the website was showing on my current browser (chrome) but not on any other. And when opening the website in incognito it is not functioning anymore.

    What can I do about this?

    It's about www.buroprovo.com

    Thanks!

    0_1529507595058_Screen Shot 2018-06-20 at 17.05.56.png

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @Mariinus

      can you have a look here?
      http://laytheme.com/troubleshooting.html#projects-dont-show-up

      Best!

      Marius

      www.mariusjopen.world

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      • M Offline
        M Offline
        Mariinus
        wrote on last edited by
        #3

        Hey Marius,

        I have contacted my hosting company and asked if they could see a problem.
        They mentioned to me that everything is working fine on their side.

        They advised me to either reinstall my website or contact you guys.

        It all happened after the latest update so it must be that something went wrong there...

        Best,
        Marinus

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        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by
          #4

          Dear @Mariinus
          I see you have installed Wordpress again.
          Do you still need our help with this?

          Best!

          Marius

          www.mariusjopen.world

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          • M Offline
            M Offline
            Mariinus
            wrote on last edited by Mariinus
            #5

            I finally had the time to go back on this issue again.

            The web host had reinstalled WordPress and I reinstalled my older back-up.
            Here I got the website functioning again but apart from my chrome/ logged-in browser, I can't make it render the website.

            I saw another post where there were problems since the latest updates, though after installing 2.5.9 the problem is still there.

            I keep getting a 401 unauthorized error.
            On other pages where I have the older version of lay-theme running, there is nothing wrong and they get rendered.

            What to do about this?

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            • M Offline
              M Offline
              Mariinus
              wrote on last edited by Mariinus
              #6

              Ok, weird...
              I scrolled through the bugs topics to see if other people experienced it as well.

              Removing the password protected plugin worked to fix this problem!

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              • mariusjopenM Offline
                mariusjopenM Offline
                mariusjopen
                Global Moderator
                wrote on last edited by
                #7

                Dear @Mariinus
                ah great! Happy to hear!

                Thank you for sharing!

                Marius

                www.mariusjopen.world

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                I also code custom websites or custom Lay features.
                šŸ’æ Email me here: šŸ’æ
                info@laytheme.com

                Before you post:
                1. When using a WordPress Cache plugin, disable it or clear your cache.
                2. Update Lay Theme and all Lay Theme Addons
                3. Disable all Plugins
                4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                This often solves issues you might run into

                When you post:
                1. Post a link to where the problem is
                2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                Online Users
                Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
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