Can't Save or Update
Hi, how are you?
I'm using Lay theme on two websites, in one of them I can't save any changes in Text Formats, when I click "Save changes" it goes to Settings options "All Settings" and doesn't save any of my changes. In the other one the same happens when I want to save a Page, when I click on "Update" it goes to the list of Projects and doesn't save any of my changes either. I tried it several times but it keeps doing the same.
I also tried to update plugins and themes and it keeps send me an error:
An error occurred while updating "...": The package could not be installed. The package contains no files.
do you have all the updates installed? For theme and plugins?
Do you have any other plugins than from LAY installed?
What is the link to your website?
Hi @mariusjopen ,
In juanpinkus.com I have all the updates, I recently installed the qTranslate-X to make it multilingual. This is where I can't save Text Formats, also some strange errors in the rows.
In the other one http://www.unimportant.studio/ I can't save Pages, I don't have the last LayTheme update, but I cant't update it because of the error when I try.
qTranslate is not working with Laytheme.
About the other page:
Best is if you write an email to email@example.com and include your username, password and a link to this conversation.
Please make sure your PHP version is set to the latest (7 or sth). You can do that in your webhost control panel.
This could fix the save text formats issue.
Contrary to what @mariusjopen says we do have multilanguage support:
This issue suddenly was solved, I suppose it was a temporary thing related with my hosting.
Yes! I'm already using qTranslate-X and its working great.
Before you post
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it