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  3. Content gone after update to 2.5.8

Content gone after update to 2.5.8

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  • U Offline
    U Offline
    u-office
    wrote on last edited by
    #1

    Hello,

    I recently updated from Laytheme 2.5.7 to 2.5.8. After the update, all of the content on my site disappeared. Fortunately, it's just a one-page place holder.

    I checked the post name and it is correct and I do not see a .htaccess message.

    I checked the source code and the html is correct but it's not rendering.

    Reference: www.untitled-office.com

    I viewed on Safari 11.1.2 and Chrome 67.0.3396.99 on a 15" MacBook Pro using OS 10.13.6.

    Any ideas?

    Cheers,
    Robert

    1 Reply Last reply
    1
    • kurtwoerpelK Offline
      kurtwoerpelK Offline
      kurtwoerpel
      wrote on last edited by
      #2

      Here to second this.
      Though my menu bar works, but pages don't render.

      Happened with my URL just after updating (where it was previously working perfectly) and I get a "403 (Forbidden)" error in the console.

      Other domains I have using laytheme that I did not update still work, FWIW.

      1 Reply Last reply
      0
      • L Offline
        L Offline
        leoncc
        wrote on last edited by
        #3

        Same issue here - only menu and site title show up. All images and background content has disappeared. http://www.oldfriend.com.au/

        1 Reply Last reply
        1
        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by
          #4

          Dear @kurtwoerpel & @leoncc & @u-office

          we are on that!

          Best!

          Marius

          www.mariusjopen.world

          1 Reply Last reply
          0
          • arminunruhA Offline
            arminunruhA Offline
            arminunruh
            Global Moderator
            wrote on last edited by
            #5

            Sorry guys, please update lay theme now to 2.5.9 and then it should work.

            :(((

            1 Reply Last reply
            1
            • kurtwoerpelK Offline
              kurtwoerpelK Offline
              kurtwoerpel
              wrote on last edited by
              #6

              Dear @mariusjopen & @arminunruh thanks so much for the speedy fix -- everything is back after updating to 2.5.9!

              Thanks again for everything you do <3 LayTheme

              :)))

              1 Reply Last reply
              1
              • U Offline
                U Offline
                u-office
                wrote on last edited by
                #7

                Thank you, @mariusjopen & @arminunruh !!! Worked for me as well.

                1 Reply Last reply
                1
                • mariusjopenM Offline
                  mariusjopenM Offline
                  mariusjopen
                  Global Moderator
                  wrote on last edited by
                  #8

                  Great! Happy to hear!

                  www.mariusjopen.world

                  1 Reply Last reply
                  0
                  • J Offline
                    J Offline
                    jpb
                    wrote on last edited by
                    #9

                    Hello all,

                    I have the same trouble than @u-office on this website:
                    http://www.institut-serigraphique.com

                    Menu is visible but the content disappeared on Chrome and Firefox.
                    but it looks OK on Safari.

                    I'm on wordpress 4.9.8 and latest version of Laytheme.

                    Do you know what I can do ?

                    Thanks a lot for your great job !

                    1 Reply Last reply
                    0
                    • mariusjopenM Offline
                      mariusjopenM Offline
                      mariusjopen
                      Global Moderator
                      wrote on last edited by
                      #10

                      Dear @jpb
                      on Safari and Chrome it looks like this:
                      0_1537364183591_Bildschirmfoto 2018-09-19 um 15.35.44.png

                      Also it gives this error message:
                      Failed to load resource: the server responded with a status of 401 (Unauthorized)

                      Which plugins do you use?
                      Can you post a screenshot how the page should look like?

                      Best!

                      Marius

                      www.mariusjopen.world

                      J 1 Reply Last reply
                      0
                      • mariusjopenM mariusjopen

                        Dear @jpb
                        on Safari and Chrome it looks like this:
                        0_1537364183591_Bildschirmfoto 2018-09-19 um 15.35.44.png

                        Also it gives this error message:
                        Failed to load resource: the server responded with a status of 401 (Unauthorized)

                        Which plugins do you use?
                        Can you post a screenshot how the page should look like?

                        Best!

                        Marius

                        J Offline
                        J Offline
                        jpb
                        wrote on last edited by
                        #11

                        @mariusjopen

                        thanks for the quick reply and for your question about plugin !

                        I was using the "password protected" plugin. I've just removed it and it works now !

                        best

                        Jean-Philippe

                        1 Reply Last reply
                        0
                        • mariusjopenM Offline
                          mariusjopenM Offline
                          mariusjopen
                          Global Moderator
                          wrote on last edited by
                          #12

                          Dear @jpb

                          ah, happy to hear!

                          Best!

                          Marius

                          www.mariusjopen.world

                          1 Reply Last reply
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                          I also code custom websites or custom Lay features.
                          šŸ’æ Email me here: šŸ’æ
                          info@laytheme.com

                          Before you post:
                          1. When using a WordPress Cache plugin, disable it or clear your cache.
                          2. Update Lay Theme and all Lay Theme Addons
                          3. Disable all Plugins
                          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                          This often solves issues you might run into

                          When you post:
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                          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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