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    Content gone after update to 2.5.8

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    • U
      u-office last edited by

      Hello,

      I recently updated from Laytheme 2.5.7 to 2.5.8. After the update, all of the content on my site disappeared. Fortunately, it's just a one-page place holder.

      I checked the post name and it is correct and I do not see a .htaccess message.

      I checked the source code and the html is correct but it's not rendering.

      Reference: www.untitled-office.com

      I viewed on Safari 11.1.2 and Chrome 67.0.3396.99 on a 15" MacBook Pro using OS 10.13.6.

      Any ideas?

      Cheers,
      Robert

      1 Reply Last reply Reply Quote 1
      • kurtwoerpel
        kurtwoerpel last edited by

        Here to second this.
        Though my menu bar works, but pages don't render.

        Happened with my URL just after updating (where it was previously working perfectly) and I get a "403 (Forbidden)" error in the console.

        Other domains I have using laytheme that I did not update still work, FWIW.

        1 Reply Last reply Reply Quote 0
        • L
          leoncc last edited by

          Same issue here - only menu and site title show up. All images and background content has disappeared. http://www.oldfriend.com.au/

          1 Reply Last reply Reply Quote 1
          • mariusjopen
            mariusjopen Global Moderator last edited by

            Dear @kurtwoerpel & @leoncc & @u-office

            we are on that!

            Best!

            Marius

            www.mariusjopen.world

            1 Reply Last reply Reply Quote 0
            • arminunruh
              arminunruh Global Moderator last edited by

              Sorry guys, please update lay theme now to 2.5.9 and then it should work.

              :(((

              1 Reply Last reply Reply Quote 1
              • kurtwoerpel
                kurtwoerpel last edited by

                Dear @mariusjopen & @arminunruh thanks so much for the speedy fix -- everything is back after updating to 2.5.9!

                Thanks again for everything you do <3 LayTheme

                :)))

                1 Reply Last reply Reply Quote 1
                • U
                  u-office last edited by

                  Thank you, @mariusjopen & @arminunruh !!! Worked for me as well.

                  1 Reply Last reply Reply Quote 1
                  • mariusjopen
                    mariusjopen Global Moderator last edited by

                    Great! Happy to hear!

                    www.mariusjopen.world

                    1 Reply Last reply Reply Quote 0
                    • J
                      jpb last edited by

                      Hello all,

                      I have the same trouble than @u-office on this website:
                      http://www.institut-serigraphique.com

                      Menu is visible but the content disappeared on Chrome and Firefox.
                      but it looks OK on Safari.

                      I'm on wordpress 4.9.8 and latest version of Laytheme.

                      Do you know what I can do ?

                      Thanks a lot for your great job !

                      1 Reply Last reply Reply Quote 0
                      • mariusjopen
                        mariusjopen Global Moderator last edited by

                        Dear @jpb
                        on Safari and Chrome it looks like this:
                        0_1537364183591_Bildschirmfoto 2018-09-19 um 15.35.44.png

                        Also it gives this error message:
                        Failed to load resource: the server responded with a status of 401 (Unauthorized)

                        Which plugins do you use?
                        Can you post a screenshot how the page should look like?

                        Best!

                        Marius

                        www.mariusjopen.world

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          jpb @mariusjopen last edited by

                          @mariusjopen

                          thanks for the quick reply and for your question about plugin !

                          I was using the "password protected" plugin. I've just removed it and it works now !

                          best

                          Jean-Philippe

                          1 Reply Last reply Reply Quote 0
                          • mariusjopen
                            mariusjopen Global Moderator last edited by

                            Dear @jpb

                            ah, happy to hear!

                            Best!

                            Marius

                            www.mariusjopen.world

                            1 Reply Last reply Reply Quote 0
                            • First post
                              Last post

                            Before you post

                            Use the Search Feature. Maybe there is already a solution to your issue.

                            1. Update Lay Theme and all Lay Theme Addons
                            2. Disable all Plugins
                            3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                            4. Now see if your problem solved itself
                            5. Go here, see if your problem is listed here:
                            Troubleshooting

                            When you post:
                            1. Post a link to where the problem is
                            2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                            Thanks!

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