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    Bug in the gridder

    Bug Reports
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    • telmotype
      telmotype last edited by

      When changing from desktop layout to mobile sometimes this happens to the gridder:
      0_1535044718622_Screen Shot 2018-08-23 at 18.17.01.png

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      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @telmotype
        do you mean the text element?

        Best!

        Marius

        www.mariusjopen.world

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        • telmotype
          telmotype last edited by

          @mariusjopen I mean everything is off bounds, both images and text and the gridder itself.
          On the image above you can only see one column to the far right of the gridder. The solution I got to remove the bug is delete the mobile layout and create it again.

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          • mariusjopen
            mariusjopen Global Moderator last edited by

            Dear @telmotype
            you have different options when creating the mobile layout. Can you try to stack the elements under each other?

            That might be the safest.

            Best!

            Marius

            www.mariusjopen.world

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            • F
              f.albert last edited by

              Hey @telmotype!

              Thank you for sending the bug!
              We had that bug before and not sure where it come from.
              Which browser do you use? Are there some plugins (for wordpress or browser) which makes problems?
              Please try to switch the layout a second time (desktop -> mobile -> desktop -> mobile). Is the problem still there?

              Best, Felix

              telmotype 1 Reply Last reply Reply Quote 0
              • telmotype
                telmotype @f.albert last edited by

                @f-albert

                Hi Felix!
                I'm using Chrome.

                I'm using the following plug-ins for WP:
                0_1535468875376_Screen Shot 2018-08-28 at 16.07.31.png

                And I'm using WhatFont and WindowResizer plug-ins for Chrome.

                When the bug happens the only way to get rid of it is to delete the mobile layout and generate it again.

                All the best!

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                • F
                  f.albert last edited by

                  Could you please send the credentials and url to f.albert.work@icloud.com?
                  I would like to have a closer look at that bug.

                  Best,
                  Felix

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                  • P
                    Pat last edited by

                    Hi there :)
                    I have the same problem. Any idea how to solve this issue?
                    It occurs using firefox and chrome.
                    Bildschirmfoto 2020-11-05 um 11.43.47.png
                    Laytheme is up to date, no plugins installed.
                    Thx, Best
                    Patrick

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                    • Richard
                      Richard Global Moderator last edited by

                      Dear Patrick @Pat

                      Could you please post a link to your website? :)

                      Do you have any Third-party plugins installed that when de-activated resolve this issue?

                      Are Wordpress, Lay Theme and All lay theme's plugins up to date?

                      Best
                      Richard

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                      • P
                        Pat last edited by

                        Dear Richard,

                        this is the website: https://beichert.buero-feuerwache.de/

                        The bug shows up in the CMS. Do you need the login?
                        No Plugins installed. I have some custom CSS.

                        Best
                        Patrick

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                        • Richard
                          Richard Global Moderator last edited by

                          Hi Patrick @Pat

                          Thanks for posting your website, was just curious if any obvious errors were showing in console log,

                          If you could temporarily remove that custom css, just to be safe and send your website address, /wp-admin/ username and password and a link to this topic to info@laytheme.com?

                          Will have a look as soon as possible,

                          In the meantime thank you for your patience & have a wonderful day

                          Sincerely
                          Richard

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                          • P
                            Pat last edited by

                            Dear Richard,

                            thank you very much. I will send you a mail soon.
                            I removed custom CSS, everything (WP, laytheme, plugins are up to date / deactivated).
                            So it should have something to do with the latest update.

                            Thanks in advance.
                            Best
                            Patrick

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                            • Richard
                              Richard Global Moderator last edited by Richard

                              Dear Patrick @Pat

                              Many others share the same sentiment that it was the last update and hope to get this Bug sorted out as soon as possible!

                              Best wishes and will keep you updated, apologies for any inconvenience this may have caused in your Website building process.

                              Richard

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                              • arminunruh
                                arminunruh Global Moderator last edited by

                                Hello @Pat
                                Upon further inspection of the json code that makes up the content of your phone version I saw that the stack element itself had a colspan of 1.
                                Meaning in theory it should have been only 1 column wide.

                                However, it spanned all 14 columns, but I guess this lead to the unusual behaviour when resizing and moving the elements inside the stack element.

                                I'm not sure what caused this bug.
                                By resizing the stack element itself, everything snapped back to place and now the stack element itself uses the correct colspan value.

                                I wrote this down and I'll need to try to reproduce what caused the stack to have a colspan of 1 and then see how to fix this.

                                At the moment i'm focusing on implementing woocommerce, not sure when I'll find the time to work on this but at least you know now how to fix this if you come across the error again.

                                Have a great day and sorry for the long response time!

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                                • arminunruh
                                  arminunruh Global Moderator last edited by

                                  Ok damn, actually after saving the content, the problem still persists.
                                  Ok I'll work on this now. I'll let you know when this is fixed.

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