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  3. Insert/edit link not working

Insert/edit link not working

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  • P Offline
    P Offline
    PTD
    wrote on last edited by
    #1

    Hi Armin,

    Thank you for the wonderful theme!
    I'm trying to edit a link on my website, however, the "Insert/edit link" doesn't work.
    I'd like to add a link and have it open in a new tab. The "Insert/edit link" doesn't respond when clicking on it.

    Looking forward to hearing from you!

    Thanks,
    Thao

    P 1 Reply Last reply
    0
    • P PTD

      Hi Armin,

      Thank you for the wonderful theme!
      I'm trying to edit a link on my website, however, the "Insert/edit link" doesn't work.
      I'd like to add a link and have it open in a new tab. The "Insert/edit link" doesn't respond when clicking on it.

      Looking forward to hearing from you!

      Thanks,
      Thao

      P Offline
      P Offline
      PTD
      wrote on last edited by
      #2

      0_1535348436362_Screen Shot 2018-08-26 at 10.38.16 PM.png

      Browser: Google Chrome

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      • mariusjopenM Offline
        mariusjopenM Offline
        mariusjopen
        Global Moderator
        wrote on last edited by
        #3

        Dear @PTD
        do you have LayTheme and Wordpress updated?

        Best!

        Marius

        www.mariusjopen.world

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        • P Offline
          P Offline
          PTD
          wrote on last edited by
          #4

          Hi Marius,

          Yes, both Laytheme and Wordpress are up-to-date running the latest versions.

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          • P Offline
            P Offline
            PTD
            wrote on last edited by
            #5

            Hi @mariusjopen!

            The "insert/edit link" issue only occurs when adding text in the carousel plug-in and then trying to edit or add links.

            Let me know what I can do.

            Thank you so much for your help!
            Thao

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            • mariusjopenM Offline
              mariusjopenM Offline
              mariusjopen
              Global Moderator
              wrote on last edited by
              #6

              Dear @PTD
              you are right. This problem occurs. We will look into it.
              Best!

              Marius

              www.mariusjopen.world

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              • arminunruhA Offline
                arminunruhA Offline
                arminunruh
                Global Moderator
                wrote on last edited by
                #7

                We will work on fixing the bug! This will take longer than a week because I'm on holidays at the moment.

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                • P Offline
                  P Offline
                  PTD
                  wrote on last edited by
                  #8

                  @arminunruh
                  Thank you for looking into this! I really appreciate it.
                  Enjoy your vacation!

                  Thanks!

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                  I also code custom websites or custom Lay features.
                  šŸ’æ Email me here: šŸ’æ
                  info@laytheme.com

                  Before you post:
                  1. When using a WordPress Cache plugin, disable it or clear your cache.
                  2. Update Lay Theme and all Lay Theme Addons
                  3. Disable all Plugins
                  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                  This often solves issues you might run into

                  When you post:
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                  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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