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    Carousel button doesn`t open the media screen. Can`t add carousel.

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    • A
      Anha last edited by Anha

      Browser: Mozilla, Chrome

      The Plugin Carousel is actived. I can see it and click it but nothing happens.
      Think the mediascreen to choose carousel images should open, but it doesn`t.!

      0_1537821474235_Screenshot (101).png

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @Anha
        this sounds weird.

        Did you try another browser?

        Do you have any other plugins active?

        Best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 1
        • N
          ngoma last edited by

          Same thing here. Nothing happens when i click +Carousel, on Chrome, Safari, or Opera.

          Any ideas? Thanks...

          1 Reply Last reply Reply Quote 0
          • mariusjopen
            mariusjopen Global Moderator last edited by

            Dear @Anha
            Best is if you write me a PM and include your username, password and a link to this conversation.

            Marius

            www.mariusjopen.world

            1 Reply Last reply Reply Quote 0
            • N
              ngoma last edited by

              Nevermind! I deleted it, and then reinstalled, and now it works :)

              thanks!

              1 Reply Last reply Reply Quote 0
              • mariusjopen
                mariusjopen Global Moderator last edited by

                Ah perfect!
                Thank you @ for letting us know!

                Best!

                Marius

                www.mariusjopen.world

                1 Reply Last reply Reply Quote 0
                • E
                  elin01 last edited by

                  I also have the same issue, except that it didn't work when I deleted the plugin and reinstalled it.

                  Turns out, I had the wrong version installed. the carousel plugin won't work with the 2.22 of lay theme.

                  1 Reply Last reply Reply Quote 0
                  • mariusjopen
                    mariusjopen Global Moderator last edited by

                    Dear @elin01
                    all is good now?

                    Best!

                    Marius

                    www.mariusjopen.world

                    1 Reply Last reply Reply Quote 0
                    • S
                      Sunnyi last edited by

                      @anha said in Carousel button doesn`t open the media screen. Can`t add carousel.:

                      Browser: Mozilla, Chrome
                      The Plugin Carousel is actived. I can see it and click it but nothing happens.
                      Think the mediascreen to choose carousel images should open, but it doesn`t.!

                      I have the same problem, Safari.. Button doesn't work anymore, nothing happens

                      S 1 Reply Last reply Reply Quote 0
                      • S
                        Sunnyi @Sunnyi last edited by Sunnyi

                        I reinstalled it and now it works

                        1 Reply Last reply Reply Quote 0
                        • mariusjopen
                          mariusjopen Global Moderator last edited by

                          Dear @Sunnyi
                          ah great! Thank you for letting us know!

                          Best!

                          Marius

                          www.mariusjopen.world

                          1 Reply Last reply Reply Quote 0
                          • E
                            evey_k last edited by

                            Hi @mariusjopen
                            I have the same problem and tried to reinstall and use different browsers, but it still doesn't work when i click on Carousel on the Gridder.

                            Please help!

                            Evey

                            1 Reply Last reply Reply Quote 0
                            • E
                              evey_k last edited by

                              @mariusjopen Hi Marius, could you please look into my problem above? I've written to you twice and haven't got any reply regarding the matter. Pls see my login details per PM.

                              Appreciate it!

                              1 Reply Last reply Reply Quote 0
                              • mariusjopen
                                mariusjopen Global Moderator last edited by

                                Dear @Anha
                                Can you post a link to your website?
                                We will then have a look and inspect that!

                                Many wishes!!

                                Marius

                                www.mariusjopen.world

                                1 Reply Last reply Reply Quote 0
                                • E
                                  evey_k last edited by

                                  @mariusjopen got it fixed, never mind, thank you!

                                  1 Reply Last reply Reply Quote 0
                                  • mariusjopen
                                    mariusjopen Global Moderator last edited by

                                    Dear @Anha
                                    nice!
                                    Thank you for letting us know!

                                    Best!

                                    Marius

                                    www.mariusjopen.world

                                    1 Reply Last reply Reply Quote 0
                                    • First post
                                      Last post

                                    Before you post

                                    Use the Search Feature. Maybe there is already a solution to your issue.

                                    1. Update Lay Theme and all Lay Theme Addons
                                    2. Disable all Plugins
                                    3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                                    4. Now see if your problem solved itself
                                    5. Go here, see if your problem is listed here:
                                    Troubleshooting

                                    When you post:
                                    1. Post a link to where the problem is
                                    2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                                    Thanks!

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