Shortcodes disappear after page resize

[ernestobellei]

Hi,

I have some shortcodes on my page which disappear on page resize. (In laytheme only. Gridder plugin is fine :)) )

Video link →

It seems to be an error on shortcodes append because (as you can see in the linked video) the #lay-shortcode-container is empty after the first append.

Thank you in advance,
Ernesto Bellei

[mariusjopen]

Dear @ernestobellei
thank you for the video.
Is it possible to also send us a link? Then we can have a look.

Best!

Marius

[mariusjopen]

Dear @ernestobellei

after changing from mobile back to the desktop mode the Shortcode stops working. You confirm that, right?

Best!

Marius

[ernestobellei]

Hi @mariusjopen

It happens also when changing from desktop to mobile.

case 1: loaded desktop version (it works) → then resize to mobile (it works) → then back again to desktop (stop working)

case 2: loaded mobile version (it works) → then resize to desktop (it works) → then back again to mobile (stop working)

I sent you a private message with a link to the page.

Best!

Ernesto

[mariusjopen]

Hi @ernestobellei
I saw the page.
I just wanted to fully understand what you mean.

Can you post your shortcode here?

Best!

Marius

[ernestobellei]

HI @mariusjopen,

do you mean the .zip file?

The problem can be recreated also using a wordpress default shortcode (I inserted a [video] inside the page I sent you).

Best,
Ernesto

[mariusjopen]

Dear @ernestobellei
when I include a default Wordpress shortcode it works.

Can you test: [audio src="audio-source.mp3"].

Let me know!

Best!

Marius

[ernestobellei]

Hi @mariusjopen

Ok, maybe I found something.
It works only if you don't have a custom phone layout :)

I created 4 pages:
→ A page with a DEFAULT wordpress shortcode with a custom phone layout → DOESN'T WORK
→ A page with a DEFAULT wordpress shortcode without a custom phone layout → IT WORKS

→ A page with a MY wordpress shortcode with a custom phone layout → DOESN'T WORK
→ A page with a MY wordpress shortcode without a custom phone layout → IT WORKS

The problem comes out only when a custom phone layout is active.

Best :)
Ernesto

[mariusjopen]

Dear @ernestobellei
yes. You are right. That seems to be a bug.

We will check that.

Best!

Marius

[arminunruh]

Ohhh thanks!

I will check it!

[ernestobellei]

@mariusjopen @arminunruh

Any news about this fix?

Best :)
Ernesto

[arminunruh]

Whoops! Sorry forgot about this. Will try and fix this soon. :DDD :///