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    no content at Internet Explorer 11

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    • F
      fabiennne last edited by

      Dear Armin!

      My costumer just told me, that he can't see any content (except the background color) in Internet Explorer 11.
      In Safari, Firefox, Google Chrome it works perfectly. Some weeks ago it still worked in Internet Explorer 11. You already had that problem?

      wp.triggermusic.ch

      Thanks for your help!
      Fabienne

      0_1538747488108_201801005_Screenshot.JPG

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @fabiennne
        I cannot open the page at all.

        See here:
        0_1538907900517_Bildschirmfoto 2018-10-07 um 12.24.49.png

        Best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • arminunruh
          arminunruh Global Moderator last edited by

          Hey please udpate your lay theme! :) Thanks for the heads up

          1 Reply Last reply Reply Quote 0
          • F
            fabiennne last edited by

            Dear @mariusjopen

            Sorry, the website was transfered this week, thats why it was not working anymore.
            New domain: www.triggermusic.ch

            I did all the updates, but it's still not working on Internet Explorer 11.

            Thanks for your help!

            Fabienne

            1 Reply Last reply Reply Quote 0
            • mariusjopen
              mariusjopen Global Moderator last edited by

              Dear @fabiennne
              yes. It still does not work on IE11.

              We will look again.

              Best!

              Marius

              www.mariusjopen.world

              1 Reply Last reply Reply Quote 0
              • F
                fabiennne last edited by

                Dear @mariusjopen

                Could you already find the problem with Internet Explorer 11?
                Is it because of Laytheme? Strange, because it still worked in the end of august...

                Thanks for your help!

                Best, fabienne

                1 Reply Last reply Reply Quote 0
                • H
                  hansvansinderen last edited by hansvansinderen

                  Hi Armin,

                  Same problem here. However, I got laytheme running on my personal site, and a site for a client. My personal site works fine on IE but the other site only loads the background color.

                  This might help to solve the issue.

                  Personal site: https://www.hansvansinderen.nl/
                  client site: http://www.campinaterrein.nl/

                  1 Reply Last reply Reply Quote 0
                  • mariusjopen
                    mariusjopen Global Moderator last edited by

                    Dear @arminunruh
                    do you have LayTheme and all the plugins updated?
                    Best!

                    Marius

                    www.mariusjopen.world

                    1 Reply Last reply Reply Quote 0
                    • H
                      hansvansinderen last edited by

                      @mariusjopen @arminunruh

                      Hi Marius, Yes everything is up to date.
                      I tried to remove the css and javascript because I thought that might interfere with IE but nothing changed, still a 1 colored website.

                      alt text

                      1 Reply Last reply Reply Quote 0
                      • mariusjopen
                        mariusjopen Global Moderator last edited by

                        Dear @hansvansinderen
                        which OS and browser version are you using?
                        Best!

                        Marius

                        www.mariusjopen.world

                        H 1 Reply Last reply Reply Quote 0
                        • H
                          hansvansinderen @mariusjopen last edited by

                          @mariusjopen
                          I'm using Mac OSX and Chrome, both sites work fine in chrome. However my client is complaining that IE doesn't load the site as mentioned before. I tested this myself on windows 10 and internet explorer and noticed the same.

                          1 Reply Last reply Reply Quote 0
                          • mariusjopen
                            mariusjopen Global Moderator last edited by

                            Dear @hansvansinderen
                            on Internet Explorer 11 on Windows 10 it works fine.

                            0_1540808041919_Bildschirmfoto 2018-10-29 um 11.13.24.png

                            Can you be somehow be more specific with the browser and OS of your client?

                            Best!

                            Marius

                            www.mariusjopen.world

                            H 1 Reply Last reply Reply Quote 0
                            • H
                              hansvansinderen @mariusjopen last edited by

                              dear @mariusjopen
                              As mentioned in my post before the problem is not my personal site but my client's site; http://www.campinaterrein.nl/
                              with this site only the background color is visible.

                              1 Reply Last reply Reply Quote 0
                              • mariusjopen
                                mariusjopen Global Moderator last edited by

                                Dear @hansvansinderen
                                ok, I can see that now.
                                We will have a look into that.

                                Best!

                                Marius

                                www.mariusjopen.world

                                H 1 Reply Last reply Reply Quote 0
                                • H
                                  hansvansinderen @mariusjopen last edited by

                                  @mariusjopen
                                  Hi Marius, did you manage to have a look at it? Thanks.

                                  1 Reply Last reply Reply Quote 0
                                  • mariusjopen
                                    mariusjopen Global Moderator last edited by

                                    Dear @hansvansinderen
                                    we are on it.

                                    Best!

                                    Marius

                                    www.mariusjopen.world

                                    1 Reply Last reply Reply Quote 0
                                    • F
                                      fug last edited by

                                      Dear @mariusjopen, @arminunruh,

                                      I have the same issue with the following page: http://studiogrosch.net
                                      Both Wordpress and LayTheme are up to date (PHP currently 7.2).
                                      After a compatibility (http://browsershots.org/http://www.studiogrosch.net/) there seem to be problems with various browsers on different platforms. Among them are Safari 9.1.3 (Mac OS X 10.8) and different versions of iOS.
                                      I would be grateful for any help and hope the problem can be solved quickly!

                                      Greetings,
                                      fug

                                      1 Reply Last reply Reply Quote 0
                                      • arminunruh
                                        arminunruh Global Moderator last edited by

                                        hey please update lay theme, now it should work. sorry about this!

                                        H 1 Reply Last reply Reply Quote 0
                                        • H
                                          hansvansinderen @arminunruh last edited by

                                          @arminunruh
                                          Hi Armin and Marius, thanks a lot!! everything works as how it should. Great work!

                                          1 Reply Last reply Reply Quote 1
                                          • mariusjopen
                                            mariusjopen Global Moderator last edited by

                                            Dear @fabiennne
                                            great! Happy to hear!
                                            Best!

                                            Marius

                                            www.mariusjopen.world

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post

                                            Before you post

                                            Use the Search Feature. Maybe there is already a solution to your issue.

                                            1. Update Lay Theme and all Lay Theme Addons
                                            2. Disable all Plugins
                                            3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                                            4. Now see if your problem solved itself
                                            5. Go here, see if your problem is listed here:
                                            Troubleshooting

                                            When you post:
                                            1. Post a link to where the problem is
                                            2. If the problem is difficult to explain, post screenshots / link to a video to explain it

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