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Lay Theme Forum

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  3. no content at Internet Explorer 11

no content at Internet Explorer 11

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  • F Offline
    F Offline
    fabiennne
    wrote on Oct 5, 2018, 1:54 PM last edited by
    #1

    Dear Armin!

    My costumer just told me, that he can't see any content (except the background color) in Internet Explorer 11.
    In Safari, Firefox, Google Chrome it works perfectly. Some weeks ago it still worked in Internet Explorer 11. You already had that problem?

    wp.triggermusic.ch

    Thanks for your help!
    Fabienne

    0_1538747488108_201801005_Screenshot.JPG

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    0
    • M Offline
      M Offline
      mariusjopen
      Global Moderator
      wrote on Oct 7, 2018, 10:25 AM last edited by
      #2

      Dear @fabiennne
      I cannot open the page at all.

      See here:
      0_1538907900517_Bildschirmfoto 2018-10-07 um 12.24.49.png

      Best!

      Marius

      www.mariusjopen.world

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      0
      • A Offline
        A Offline
        arminunruh
        Global Moderator
        wrote on Oct 10, 2018, 8:06 AM last edited by
        #3

        Hey please udpate your lay theme! :) Thanks for the heads up

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        0
        • F Offline
          F Offline
          fabiennne
          wrote on Oct 11, 2018, 11:36 AM last edited by
          #4

          Dear @mariusjopen

          Sorry, the website was transfered this week, thats why it was not working anymore.
          New domain: www.triggermusic.ch

          I did all the updates, but it's still not working on Internet Explorer 11.

          Thanks for your help!

          Fabienne

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          0
          • M Offline
            M Offline
            mariusjopen
            Global Moderator
            wrote on Oct 11, 2018, 11:10 PM last edited by
            #5

            Dear @fabiennne
            yes. It still does not work on IE11.

            We will look again.

            Best!

            Marius

            www.mariusjopen.world

            1 Reply Last reply
            0
            • F Offline
              F Offline
              fabiennne
              wrote on Oct 18, 2018, 2:09 PM last edited by
              #6

              Dear @mariusjopen

              Could you already find the problem with Internet Explorer 11?
              Is it because of Laytheme? Strange, because it still worked in the end of august...

              Thanks for your help!

              Best, fabienne

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              • H Offline
                H Offline
                hansvansinderen
                wrote on Oct 23, 2018, 7:58 AM last edited by hansvansinderen Oct 23, 2018, 4:18 AM
                #7

                Hi Armin,

                Same problem here. However, I got laytheme running on my personal site, and a site for a client. My personal site works fine on IE but the other site only loads the background color.

                This might help to solve the issue.

                Personal site: https://www.hansvansinderen.nl/
                client site: http://www.campinaterrein.nl/

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                • M Offline
                  M Offline
                  mariusjopen
                  Global Moderator
                  wrote on Oct 24, 2018, 8:00 PM last edited by
                  #8

                  Dear @arminunruh
                  do you have LayTheme and all the plugins updated?
                  Best!

                  Marius

                  www.mariusjopen.world

                  1 Reply Last reply
                  0
                  • H Offline
                    H Offline
                    hansvansinderen
                    wrote on Oct 25, 2018, 7:29 AM last edited by
                    #9

                    @mariusjopen @arminunruh

                    Hi Marius, Yes everything is up to date.
                    I tried to remove the css and javascript because I thought that might interfere with IE but nothing changed, still a 1 colored website.

                    alt text

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                    • M Offline
                      M Offline
                      mariusjopen
                      Global Moderator
                      wrote on Oct 26, 2018, 1:07 PM last edited by
                      #10

                      Dear @hansvansinderen
                      which OS and browser version are you using?
                      Best!

                      Marius

                      www.mariusjopen.world

                      H 1 Reply Last reply Oct 28, 2018, 4:59 PM
                      0
                      • M mariusjopen
                        Oct 26, 2018, 1:07 PM

                        Dear @hansvansinderen
                        which OS and browser version are you using?
                        Best!

                        Marius

                        H Offline
                        H Offline
                        hansvansinderen
                        wrote on Oct 28, 2018, 4:59 PM last edited by
                        #11

                        @mariusjopen
                        I'm using Mac OSX and Chrome, both sites work fine in chrome. However my client is complaining that IE doesn't load the site as mentioned before. I tested this myself on windows 10 and internet explorer and noticed the same.

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                        0
                        • M Offline
                          M Offline
                          mariusjopen
                          Global Moderator
                          wrote on Oct 29, 2018, 10:15 AM last edited by
                          #12

                          Dear @hansvansinderen
                          on Internet Explorer 11 on Windows 10 it works fine.

                          0_1540808041919_Bildschirmfoto 2018-10-29 um 11.13.24.png

                          Can you be somehow be more specific with the browser and OS of your client?

                          Best!

                          Marius

                          www.mariusjopen.world

                          H 1 Reply Last reply Oct 29, 2018, 8:03 PM
                          0
                          • M mariusjopen
                            Oct 29, 2018, 10:15 AM

                            Dear @hansvansinderen
                            on Internet Explorer 11 on Windows 10 it works fine.

                            0_1540808041919_Bildschirmfoto 2018-10-29 um 11.13.24.png

                            Can you be somehow be more specific with the browser and OS of your client?

                            Best!

                            Marius

                            H Offline
                            H Offline
                            hansvansinderen
                            wrote on Oct 29, 2018, 8:03 PM last edited by
                            #13

                            dear @mariusjopen
                            As mentioned in my post before the problem is not my personal site but my client's site; http://www.campinaterrein.nl/
                            with this site only the background color is visible.

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                            0
                            • M Offline
                              M Offline
                              mariusjopen
                              Global Moderator
                              wrote on Oct 31, 2018, 11:22 AM last edited by
                              #14

                              Dear @hansvansinderen
                              ok, I can see that now.
                              We will have a look into that.

                              Best!

                              Marius

                              www.mariusjopen.world

                              H 1 Reply Last reply Nov 11, 2018, 2:30 PM
                              0
                              • M mariusjopen
                                Oct 31, 2018, 11:22 AM

                                Dear @hansvansinderen
                                ok, I can see that now.
                                We will have a look into that.

                                Best!

                                Marius

                                H Offline
                                H Offline
                                hansvansinderen
                                wrote on Nov 11, 2018, 2:30 PM last edited by
                                #15

                                @mariusjopen
                                Hi Marius, did you manage to have a look at it? Thanks.

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                                0
                                • M Offline
                                  M Offline
                                  mariusjopen
                                  Global Moderator
                                  wrote on Nov 12, 2018, 12:49 PM last edited by
                                  #16

                                  Dear @hansvansinderen
                                  we are on it.

                                  Best!

                                  Marius

                                  www.mariusjopen.world

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                                  0
                                  • F Offline
                                    F Offline
                                    fug
                                    wrote on Nov 12, 2018, 1:51 PM last edited by
                                    #17

                                    Dear @mariusjopen, @arminunruh,

                                    I have the same issue with the following page: http://studiogrosch.net
                                    Both Wordpress and LayTheme are up to date (PHP currently 7.2).
                                    After a compatibility (http://browsershots.org/http://www.studiogrosch.net/) there seem to be problems with various browsers on different platforms. Among them are Safari 9.1.3 (Mac OS X 10.8) and different versions of iOS.
                                    I would be grateful for any help and hope the problem can be solved quickly!

                                    Greetings,
                                    fug

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                                    0
                                    • A Offline
                                      A Offline
                                      arminunruh
                                      Global Moderator
                                      wrote on Nov 12, 2018, 3:22 PM last edited by
                                      #18

                                      hey please update lay theme, now it should work. sorry about this!

                                      H 1 Reply Last reply Nov 13, 2018, 9:07 AM
                                      0
                                      • A arminunruh
                                        Nov 12, 2018, 3:22 PM

                                        hey please update lay theme, now it should work. sorry about this!

                                        H Offline
                                        H Offline
                                        hansvansinderen
                                        wrote on Nov 13, 2018, 9:07 AM last edited by
                                        #19

                                        @arminunruh
                                        Hi Armin and Marius, thanks a lot!! everything works as how it should. Great work!

                                        1 Reply Last reply
                                        1
                                        • M Offline
                                          M Offline
                                          mariusjopen
                                          Global Moderator
                                          wrote on Nov 14, 2018, 11:22 AM last edited by
                                          #20

                                          Dear @fabiennne
                                          great! Happy to hear!
                                          Best!

                                          Marius

                                          www.mariusjopen.world

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