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Lay Theme Forum

  1. Home
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  3. no content at Internet Explorer 11

no content at Internet Explorer 11

Scheduled Pinned Locked Moved Bug Reports
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  • mariusjopenM Offline
    mariusjopenM Offline
    mariusjopen
    Global Moderator
    wrote on last edited by
    #2

    Dear @fabiennne
    I cannot open the page at all.

    See here:
    0_1538907900517_Bildschirmfoto 2018-10-07 um 12.24.49.png

    Best!

    Marius

    www.mariusjopen.world

    1 Reply Last reply
    0
    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #3

      Hey please udpate your lay theme! :) Thanks for the heads up

      1 Reply Last reply
      0
      • F Offline
        F Offline
        fabiennne
        wrote on last edited by
        #4

        Dear @mariusjopen

        Sorry, the website was transfered this week, thats why it was not working anymore.
        New domain: www.triggermusic.ch

        I did all the updates, but it's still not working on Internet Explorer 11.

        Thanks for your help!

        Fabienne

        1 Reply Last reply
        0
        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by
          #5

          Dear @fabiennne
          yes. It still does not work on IE11.

          We will look again.

          Best!

          Marius

          www.mariusjopen.world

          1 Reply Last reply
          0
          • F Offline
            F Offline
            fabiennne
            wrote on last edited by
            #6

            Dear @mariusjopen

            Could you already find the problem with Internet Explorer 11?
            Is it because of Laytheme? Strange, because it still worked in the end of august...

            Thanks for your help!

            Best, fabienne

            1 Reply Last reply
            0
            • H Offline
              H Offline
              hansvansinderen
              wrote on last edited by hansvansinderen
              #7

              Hi Armin,

              Same problem here. However, I got laytheme running on my personal site, and a site for a client. My personal site works fine on IE but the other site only loads the background color.

              This might help to solve the issue.

              Personal site: https://www.hansvansinderen.nl/
              client site: http://www.campinaterrein.nl/

              1 Reply Last reply
              0
              • mariusjopenM Offline
                mariusjopenM Offline
                mariusjopen
                Global Moderator
                wrote on last edited by
                #8

                Dear @arminunruh
                do you have LayTheme and all the plugins updated?
                Best!

                Marius

                www.mariusjopen.world

                1 Reply Last reply
                0
                • H Offline
                  H Offline
                  hansvansinderen
                  wrote on last edited by
                  #9

                  @mariusjopen @arminunruh

                  Hi Marius, Yes everything is up to date.
                  I tried to remove the css and javascript because I thought that might interfere with IE but nothing changed, still a 1 colored website.

                  alt text

                  1 Reply Last reply
                  0
                  • mariusjopenM Offline
                    mariusjopenM Offline
                    mariusjopen
                    Global Moderator
                    wrote on last edited by
                    #10

                    Dear @hansvansinderen
                    which OS and browser version are you using?
                    Best!

                    Marius

                    www.mariusjopen.world

                    H 1 Reply Last reply
                    0
                    • mariusjopenM mariusjopen

                      Dear @hansvansinderen
                      which OS and browser version are you using?
                      Best!

                      Marius

                      H Offline
                      H Offline
                      hansvansinderen
                      wrote on last edited by
                      #11

                      @mariusjopen
                      I'm using Mac OSX and Chrome, both sites work fine in chrome. However my client is complaining that IE doesn't load the site as mentioned before. I tested this myself on windows 10 and internet explorer and noticed the same.

                      1 Reply Last reply
                      0
                      • mariusjopenM Offline
                        mariusjopenM Offline
                        mariusjopen
                        Global Moderator
                        wrote on last edited by
                        #12

                        Dear @hansvansinderen
                        on Internet Explorer 11 on Windows 10 it works fine.

                        0_1540808041919_Bildschirmfoto 2018-10-29 um 11.13.24.png

                        Can you be somehow be more specific with the browser and OS of your client?

                        Best!

                        Marius

                        www.mariusjopen.world

                        H 1 Reply Last reply
                        0
                        • mariusjopenM mariusjopen

                          Dear @hansvansinderen
                          on Internet Explorer 11 on Windows 10 it works fine.

                          0_1540808041919_Bildschirmfoto 2018-10-29 um 11.13.24.png

                          Can you be somehow be more specific with the browser and OS of your client?

                          Best!

                          Marius

                          H Offline
                          H Offline
                          hansvansinderen
                          wrote on last edited by
                          #13

                          dear @mariusjopen
                          As mentioned in my post before the problem is not my personal site but my client's site; http://www.campinaterrein.nl/
                          with this site only the background color is visible.

                          1 Reply Last reply
                          0
                          • mariusjopenM Offline
                            mariusjopenM Offline
                            mariusjopen
                            Global Moderator
                            wrote on last edited by
                            #14

                            Dear @hansvansinderen
                            ok, I can see that now.
                            We will have a look into that.

                            Best!

                            Marius

                            www.mariusjopen.world

                            H 1 Reply Last reply
                            0
                            • mariusjopenM mariusjopen

                              Dear @hansvansinderen
                              ok, I can see that now.
                              We will have a look into that.

                              Best!

                              Marius

                              H Offline
                              H Offline
                              hansvansinderen
                              wrote on last edited by
                              #15

                              @mariusjopen
                              Hi Marius, did you manage to have a look at it? Thanks.

                              1 Reply Last reply
                              0
                              • mariusjopenM Offline
                                mariusjopenM Offline
                                mariusjopen
                                Global Moderator
                                wrote on last edited by
                                #16

                                Dear @hansvansinderen
                                we are on it.

                                Best!

                                Marius

                                www.mariusjopen.world

                                1 Reply Last reply
                                0
                                • F Offline
                                  F Offline
                                  fug
                                  wrote on last edited by
                                  #17

                                  Dear @mariusjopen, @arminunruh,

                                  I have the same issue with the following page: http://studiogrosch.net
                                  Both Wordpress and LayTheme are up to date (PHP currently 7.2).
                                  After a compatibility (http://browsershots.org/http://www.studiogrosch.net/) there seem to be problems with various browsers on different platforms. Among them are Safari 9.1.3 (Mac OS X 10.8) and different versions of iOS.
                                  I would be grateful for any help and hope the problem can be solved quickly!

                                  Greetings,
                                  fug

                                  1 Reply Last reply
                                  0
                                  • arminunruhA Offline
                                    arminunruhA Offline
                                    arminunruh
                                    Global Moderator
                                    wrote on last edited by
                                    #18

                                    hey please update lay theme, now it should work. sorry about this!

                                    H 1 Reply Last reply
                                    0
                                    • arminunruhA arminunruh

                                      hey please update lay theme, now it should work. sorry about this!

                                      H Offline
                                      H Offline
                                      hansvansinderen
                                      wrote on last edited by
                                      #19

                                      @arminunruh
                                      Hi Armin and Marius, thanks a lot!! everything works as how it should. Great work!

                                      1 Reply Last reply
                                      1
                                      • mariusjopenM Offline
                                        mariusjopenM Offline
                                        mariusjopen
                                        Global Moderator
                                        wrote on last edited by
                                        #20

                                        Dear @fabiennne
                                        great! Happy to hear!
                                        Best!

                                        Marius

                                        www.mariusjopen.world

                                        1 Reply Last reply
                                        0
                                        • F Offline
                                          F Offline
                                          fug
                                          wrote on last edited by
                                          #21

                                          Same here. Thanks for fixing it.
                                          Website is up and running again!

                                          1 Reply Last reply
                                          1
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                                          I also code custom websites or custom Lay features.
                                          šŸ’æ Email me here: šŸ’æ
                                          info@laytheme.com

                                          Before you post:
                                          1. When using a WordPress Cache plugin, disable it or clear your cache.
                                          2. Update Lay Theme and all Lay Theme Addons
                                          3. Disable all Plugins
                                          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                                          This often solves issues you might run into

                                          When you post:
                                          1. Post a link to where the problem is
                                          2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                                          3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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