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  3. video thumbnail fail

video thumbnail fail

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  • C Offline
    C Offline
    cmem
    wrote on last edited by
    #1

    Hi!

    I'm currently building our portfolio, but whenever I upload a video thumbnail in a project it doesn't show up when I post it on the homepage. So I only see the title of the project with a blank canvas (which is clickable tho). If I delete the video and only use the thumbnail photo it does show up. So wondering what goes wrong here:)

    I can send you the website link by email if you want.

    Thanks!
    Emeline

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @cmem
      yes. Please send us a link to the website. Then we will have a look.

      Best!

      Marius

      www.mariusjopen.world

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      • mariusjopenM Offline
        mariusjopenM Offline
        mariusjopen
        Global Moderator
        wrote on last edited by
        #3

        Dear @cmem
        I see your website now.

        But which video do you mean exactly?

        I can see a video at the end of the page and it works.

        Best!

        Marius

        www.mariusjopen.world

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        • C Offline
          C Offline
          cmem
          wrote on last edited by
          #4

          Hi Marius,

          No it's the tumbnail that goes with the project GROWx. As you can see it's a blank canvas, but I uploaded a video there in the backend.
          If you check with inspect element you can also see there is a video, but is is simply not showing.

          Thanks!

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          • mariusjopenM Offline
            mariusjopenM Offline
            mariusjopen
            Global Moderator
            wrote on last edited by
            #5

            Dear @cmem
            it seems to work here. No?

            0_1540984352674_Bildschirmfoto 2018-10-31 um 12.12.05.png

            Best!

            Marius

            www.mariusjopen.world

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