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  3. Video cropping

Video cropping

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  • E Offline
    E Offline
    Emanuele
    wrote on last edited by
    #1

    Hey guys,

    for some reasons looks like Lay Them is cropping my videos on top and bottom...any idea where is the mistake?

    http://www.emanuelececini.com/selected

    Thx

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @Emanuele
      I can't see any video on that page.

      Did I miss something?

      Best!

      Marius

      www.mariusjopen.world

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      • E Offline
        E Offline
        Emanuele
        wrote on last edited by
        #3

        sorry...changed url http://www.emanuelececini.com/666-2

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        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by
          #4

          Dear @Emanuele
          I cannot see a difference between the normal video:
          http://www.emanuelececini.com/wp-content/uploads/2018/11/MB_01.mp4

          and the version embedded in your site:
          http://www.emanuelececini.com/666-2

          Did I miss something?

          Best!

          Marius

          www.mariusjopen.world

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          • E Offline
            E Offline
            Emanuele
            wrote on last edited by
            #5
            This post is deleted!
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            • E Offline
              E Offline
              Emanuele
              wrote on last edited by
              #6

              it is cropped at the top and at the bottom, like if Lay is creating a 16:9 mask automatically...

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              • mariusjopenM Offline
                mariusjopenM Offline
                mariusjopen
                Global Moderator
                wrote on last edited by mariusjopen
                #7

                Dear @Emanuele

                this is almost impossible for me to see.

                Can you show a screenshot to compare it?

                Best!

                Marius

                www.mariusjopen.world

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                • E Offline
                  E Offline
                  Emanuele
                  wrote on last edited by
                  #8

                  0_1542029700043_2222.jpg
                  0_1542029691208_111.jpg

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                  • mariusjopenM Offline
                    mariusjopenM Offline
                    mariusjopen
                    Global Moderator
                    wrote on last edited by
                    #9

                    Dear @Emanuele
                    that is strange.

                    On my browser it looks fine:
                    0_1542194054990_Bildschirmfoto 2018-11-14 um 12.13.52.png

                    Which browser do you use?

                    Best!

                    Marius

                    www.mariusjopen.world

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                    • E Offline
                      E Offline
                      Emanuele
                      wrote on last edited by
                      #10

                      In Chrome it looks right...but i manly use Safari and there i see it cropped...thx

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                      • mariusjopenM Offline
                        mariusjopenM Offline
                        mariusjopen
                        Global Moderator
                        wrote on last edited by
                        #11

                        Dear @Emanuele
                        ok. Got it. Looks like a bug. We will check.

                        Best!

                        Marius

                        www.mariusjopen.world

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                        • E Offline
                          E Offline
                          Emanuele
                          wrote on last edited by
                          #12

                          Thx a lot Marius!

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                          • arminunruhA Offline
                            arminunruhA Offline
                            arminunruh
                            Global Moderator
                            wrote on last edited by
                            #13

                            Hey Ema!

                            Can you try to delete the video element in the gridder and then re-insert it?

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                            • E Offline
                              E Offline
                              Emanuele
                              wrote on last edited by
                              #14

                              tried several times..also deleting and adding a new row

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                              • arminunruhA Offline
                                arminunruhA Offline
                                arminunruh
                                Global Moderator
                                wrote on last edited by
                                #15

                                Mmmh ema can you send me an email to info@laytheme.com with your /wp-admin/ login info, your website url, a link to this post and a link to the exact url/page where the problem is?

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                                I also code custom websites or custom Lay features.
                                šŸ’æ Email me here: šŸ’æ
                                info@laytheme.com

                                Before you post:
                                1. When using a WordPress Cache plugin, disable it or clear your cache.
                                2. Update Lay Theme and all Lay Theme Addons
                                3. Disable all Plugins
                                4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                                This often solves issues you might run into

                                When you post:
                                1. Post a link to where the problem is
                                2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                                3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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