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    Video cropping

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    • E
      Emanuele last edited by

      Hey guys,

      for some reasons looks like Lay Them is cropping my videos on top and bottom...any idea where is the mistake?

      http://www.emanuelececini.com/selected

      Thx

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @Emanuele
        I can't see any video on that page.

        Did I miss something?

        Best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • E
          Emanuele last edited by

          sorry...changed url http://www.emanuelececini.com/666-2

          1 Reply Last reply Reply Quote 0
          • mariusjopen
            mariusjopen Global Moderator last edited by

            Dear @Emanuele
            I cannot see a difference between the normal video:
            http://www.emanuelececini.com/wp-content/uploads/2018/11/MB_01.mp4

            and the version embedded in your site:
            http://www.emanuelececini.com/666-2

            Did I miss something?

            Best!

            Marius

            www.mariusjopen.world

            1 Reply Last reply Reply Quote 0
            • E
              Emanuele last edited by

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • E
                Emanuele last edited by

                it is cropped at the top and at the bottom, like if Lay is creating a 16:9 mask automatically...

                1 Reply Last reply Reply Quote 0
                • mariusjopen
                  mariusjopen Global Moderator last edited by mariusjopen

                  Dear @Emanuele

                  this is almost impossible for me to see.

                  Can you show a screenshot to compare it?

                  Best!

                  Marius

                  www.mariusjopen.world

                  1 Reply Last reply Reply Quote 0
                  • E
                    Emanuele last edited by

                    0_1542029700043_2222.jpg
                    0_1542029691208_111.jpg

                    1 Reply Last reply Reply Quote 0
                    • mariusjopen
                      mariusjopen Global Moderator last edited by

                      Dear @Emanuele
                      that is strange.

                      On my browser it looks fine:
                      0_1542194054990_Bildschirmfoto 2018-11-14 um 12.13.52.png

                      Which browser do you use?

                      Best!

                      Marius

                      www.mariusjopen.world

                      1 Reply Last reply Reply Quote 0
                      • E
                        Emanuele last edited by

                        In Chrome it looks right...but i manly use Safari and there i see it cropped...thx

                        1 Reply Last reply Reply Quote 0
                        • mariusjopen
                          mariusjopen Global Moderator last edited by

                          Dear @Emanuele
                          ok. Got it. Looks like a bug. We will check.

                          Best!

                          Marius

                          www.mariusjopen.world

                          1 Reply Last reply Reply Quote 0
                          • E
                            Emanuele last edited by

                            Thx a lot Marius!

                            1 Reply Last reply Reply Quote 1
                            • arminunruh
                              arminunruh Global Moderator last edited by

                              Hey Ema!

                              Can you try to delete the video element in the gridder and then re-insert it?

                              1 Reply Last reply Reply Quote 0
                              • E
                                Emanuele last edited by

                                tried several times..also deleting and adding a new row

                                1 Reply Last reply Reply Quote 0
                                • arminunruh
                                  arminunruh Global Moderator last edited by

                                  Mmmh ema can you send me an email to info@laytheme.com with your /wp-admin/ login info, your website url, a link to this post and a link to the exact url/page where the problem is?

                                  1 Reply Last reply Reply Quote 1
                                  • First post
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                                  Before you post

                                  Use the Search Feature. Maybe there is already a solution to your issue.

                                  1. Update Lay Theme and all Lay Theme Addons
                                  2. Disable all Plugins
                                  3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                                  4. Now see if your problem solved itself
                                  5. Go here, see if your problem is listed here:
                                  Troubleshooting

                                  When you post:
                                  1. Post a link to where the problem is
                                  2. If the problem is difficult to explain, post screenshots / link to a video to explain it

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