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    PNG intro image not working

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    • D
      danielfvmartins last edited by

      Hey @arminunruh and @mariusjopen

      I updated my Laytheme today and the .png intro image (i previously had) stopped working.
      Now it's just a white fullscreen....as if Laytheme doesn't recognize the transparency anymore...

      I tried with different images and happens the same everytime. I guess it's a bug :/
      Hope there's a fix soon.

      Best
      Daniel

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      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @danielfvmartins
        can you post a link to your website?

        Is a JPG also an option for you? Mostly they are smaller in size.

        Best!

        Marius

        www.mariusjopen.world

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        • kurtwoerpel
          kurtwoerpel last edited by

          Hi @arminunruh and @mariusjopen

          This same problem is now happening on my website, txtbooks.us

          wondering if you have advice on how to solve?
          it was working, ended up changing it to a new png which stopped working (white screen underlay) and then tried to revert to old PNG which now has white underlay.

          Any advice would be appreciated!

          Kurt

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          • mariusjopen
            mariusjopen Global Moderator last edited by

            Dear @danielfvmartins
            there is a GIF right now.

            Best!

            Marius

            www.mariusjopen.world

            1 Reply Last reply Reply Quote 0
            • P
              Pat last edited by

              Hi @mariusjopen,

              I have the same problem. The files still are pngs with transparent alpha but there is a grey background. Please scroll to the footer, the logo should be white on the black background.
              http://biodata.patrickmolnar.de/start/

              There you see another issue:
              I can't get rid of the space below the footer.

              Thanks in advance.
              Best
              Patrick

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              • edgrbnz
                edgrbnz last edited by edgrbnz

                If it’s any option for you guys:
                I’m using a SVG for the intro and that works perfekty fine – No backgrounds no nothing.

                ✦ ✦ ✦

                1 Reply Last reply Reply Quote 0
                • mariusjopen
                  mariusjopen Global Moderator last edited by

                  Dear @edgrbnz

                  sweet!

                  marius

                  www.mariusjopen.world

                  1 Reply Last reply Reply Quote 0
                  • First post
                    Last post

                  Before you post

                  Use the Search Feature. Maybe there is already a solution to your issue.

                  1. Update Lay Theme and all Lay Theme Addons
                  2. Disable all Plugins
                  3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                  4. Now see if your problem solved itself
                  5. Go here, see if your problem is listed here:
                  Troubleshooting

                  When you post:
                  1. Post a link to where the problem is
                  2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                  Thanks!

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