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  3. Thumbies are not showing up in the element grid

Thumbies are not showing up in the element grid

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  • S Offline
    S Offline
    spontans
    wrote on last edited by
    #1

    Hi,
    I just met a bug, where the image thumbnails are not showing in the element grid (edit mode).
    I just see blank white squares..
    It's really hard to arrange the grid like that, especially in the masonry style.

    Is there any code solution for that?
    Thanks!!
    0_1543442678419_Screen Shot 2018-11-29 at 00.03.18.png

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @spontans
      are you sure the images are existing?
      It looks a bit weird.
      Do you have any other plugins installed?

      Best!

      Marius

      www.mariusjopen.world

      S 1 Reply Last reply
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      • mariusjopenM mariusjopen

        Dear @spontans
        are you sure the images are existing?
        It looks a bit weird.
        Do you have any other plugins installed?

        Best!

        Marius

        S Offline
        S Offline
        spontans
        wrote on last edited by
        #3

        @mariusjopen
        Hi Marius,
        Yeah, I'm sure the images are there, they are showing up normally on the website.
        and i have no plugins installed besides the lay lightbox..
        maybe you can please look at the website?
        I could send you the wordpress credentials privately

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        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by
          #4

          Dear @spontans
          yes. Please do in a PM and include a link to this conversation.

          Best!

          Marius

          www.mariusjopen.world

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          • mariusjopenM mariusjopen

            Dear @spontans
            yes. Please do in a PM and include a link to this conversation.

            Best!

            Marius

            A Offline
            A Offline
            antonioprado
            wrote on last edited by
            #5

            @mariusjopen i'm having the same problem with a video thumbnail... it displays fine on thumbnail grid but nothing shows up on element grid...
            if you could share the solution I'll really appreciate!! thank you once again!

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            • S Offline
              S Offline
              spontans
              wrote on last edited by
              #6

              Thanks Marius, PMs sent.

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              • S Offline
                S Offline
                spontans
                wrote on last edited by
                #7

                Hey, i was wondering if you got my message (i sent it via chat).

                I looked at the console while opening the element grid in the admin panel, and it seems that it doesnt find the thumbnail files cause it's looking for them in the wrong place.
                Currently i'm still working on the site, therefore i put it in a sub category in public_html - oreeholban.com/wp.
                The admin panel is trying to locate the images in: oreeholban.com/wp-content and not in the subdirectory: oreeholban.com/wp/wp-content.
                Is it possible to solve this issue?
                Thanks

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                • mariusjopenM Offline
                  mariusjopenM Offline
                  mariusjopen
                  Global Moderator
                  wrote on last edited by
                  #8

                  Dear @spontans
                  I can see the images in the Element Grid:
                  0_1544107480634_Bildschirmfoto 2018-12-06 um 15.44.18.png
                  0_1544107488532_Bildschirmfoto 2018-12-06 um 15.44.21.png

                  Did you try another browser?

                  Best!

                  Marius

                  www.mariusjopen.world

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                  • S Offline
                    S Offline
                    spontans
                    wrote on last edited by
                    #9

                    Thanks for checking Marius.
                    I tried Chrome and Safari, and in both of them I can't see any thumbnails of the images added to the grid..
                    Can read in the console that it's trying to relate to the base dir: oreeholban.com and not the dev dir: oreeholdban.com/wp

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                    • S Offline
                      S Offline
                      spontans
                      wrote on last edited by
                      #10

                      0_1544275803160_Screen-Shot-2018-12-08-at-15.28.38.jpg

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                      • S Offline
                        S Offline
                        spontans
                        wrote on last edited by
                        #11

                        nevermind, i moved the site to the root folder and it started to work.
                        thanks

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                        • mariusjopenM Offline
                          mariusjopenM Offline
                          mariusjopen
                          Global Moderator
                          wrote on last edited by
                          #12

                          Dear @spontans
                          perfect!

                          Thank you for letting us know!

                          Marius

                          www.mariusjopen.world

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