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    Thumbies are not showing up in the element grid

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    • S
      spontans last edited by

      Hi,
      I just met a bug, where the image thumbnails are not showing in the element grid (edit mode).
      I just see blank white squares..
      It's really hard to arrange the grid like that, especially in the masonry style.

      Is there any code solution for that?
      Thanks!!
      0_1543442678419_Screen Shot 2018-11-29 at 00.03.18.png

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      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @spontans
        are you sure the images are existing?
        It looks a bit weird.
        Do you have any other plugins installed?

        Best!

        Marius

        www.mariusjopen.world

        S 1 Reply Last reply Reply Quote 0
        • S
          spontans @mariusjopen last edited by

          @mariusjopen
          Hi Marius,
          Yeah, I'm sure the images are there, they are showing up normally on the website.
          and i have no plugins installed besides the lay lightbox..
          maybe you can please look at the website?
          I could send you the wordpress credentials privately

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          • mariusjopen
            mariusjopen Global Moderator last edited by

            Dear @spontans
            yes. Please do in a PM and include a link to this conversation.

            Best!

            Marius

            www.mariusjopen.world

            A 1 Reply Last reply Reply Quote 0
            • A
              antonioprado @mariusjopen last edited by

              @mariusjopen i'm having the same problem with a video thumbnail... it displays fine on thumbnail grid but nothing shows up on element grid...
              if you could share the solution I'll really appreciate!! thank you once again!

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              • S
                spontans last edited by

                Thanks Marius, PMs sent.

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                • S
                  spontans last edited by

                  Hey, i was wondering if you got my message (i sent it via chat).

                  I looked at the console while opening the element grid in the admin panel, and it seems that it doesnt find the thumbnail files cause it's looking for them in the wrong place.
                  Currently i'm still working on the site, therefore i put it in a sub category in public_html - oreeholban.com/wp.
                  The admin panel is trying to locate the images in: oreeholban.com/wp-content and not in the subdirectory: oreeholban.com/wp/wp-content.
                  Is it possible to solve this issue?
                  Thanks

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                  • mariusjopen
                    mariusjopen Global Moderator last edited by

                    Dear @spontans
                    I can see the images in the Element Grid:
                    0_1544107480634_Bildschirmfoto 2018-12-06 um 15.44.18.png
                    0_1544107488532_Bildschirmfoto 2018-12-06 um 15.44.21.png

                    Did you try another browser?

                    Best!

                    Marius

                    www.mariusjopen.world

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                    • S
                      spontans last edited by

                      Thanks for checking Marius.
                      I tried Chrome and Safari, and in both of them I can't see any thumbnails of the images added to the grid..
                      Can read in the console that it's trying to relate to the base dir: oreeholban.com and not the dev dir: oreeholdban.com/wp

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                      • S
                        spontans last edited by

                        0_1544275803160_Screen-Shot-2018-12-08-at-15.28.38.jpg

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                        • S
                          spontans last edited by

                          nevermind, i moved the site to the root folder and it started to work.
                          thanks

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                          • mariusjopen
                            mariusjopen Global Moderator last edited by

                            Dear @spontans
                            perfect!

                            Thank you for letting us know!

                            Marius

                            www.mariusjopen.world

                            1 Reply Last reply Reply Quote 0
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