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    Easy Digital Downloads Plugin

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    • Janina
      Janina last edited by

      Hello!

      I tested this plugin at a friend’s lay theme version before purchasing it because it is a key feature that I need for my side. Then it used to work, now – afer the upgrade ? – it doesn’t seem to work anymore.

      I’ve set up everything like in my old theme that I want to replace but after inserting the short code no 'purchase button' is being displayed.

      http://www.suitsncats.de/ebook-self-reliance
      The button should appear right after the text.
      [purchase_link id="176" text="Purchase" style="button" color="white"] this is the short code.

      What is also strange, is that on the download page itself there is no text shown at all. Usually it should display the same text as at the above posted page
      http://www.suitsncats.de/downloads/ebook-self-reliance-about-growing-whole

      This is how it looks on my old side, if this might help: https://wild-core.net/ebook-self-reliance/

      Would be very happy to find a way to fix this.

      Thank you in advance.

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @Janina
        I can see the content here though:
        http://www.suitsncats.de/downloads/

        About the shortcode:
        Best is if you write me a PM and include your username, password and a link to this conversation.

        Best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • mariusjopen
          mariusjopen Global Moderator last edited by

          Dear @Janina
          I will check with Armin about it.

          Best!

          Marius

          www.mariusjopen.world

          1 Reply Last reply Reply Quote 0
          • Janina
            Janina last edited by

            Hello,
            I still haven't got any reply to this and still no clue how to fix this.
            Would be very happy to receive an answer.
            Thank you!
            Have a smooth transition into the new year.

            1 Reply Last reply Reply Quote 0
            • Janina
              Janina last edited by

              Ohh! I just found out by accident that it works when I disable the cover image on the page. Then the purchase button appears.
              How mysterious. :D

              Now that's kind of a work-around because I would have liked to keep the cover image but at least I don't have to give up on the whole page.

              I'm happy for now.

              1 Reply Last reply Reply Quote 0
              • mariusjopen
                mariusjopen Global Moderator last edited by

                Dear @Janina
                sorry for the wait. We will get back to you as soon as possible!

                Best!

                Marius

                www.mariusjopen.world

                1 Reply Last reply Reply Quote 0
                • First post
                  Last post

                Before you post

                Use the Search Feature. Maybe there is already a solution to your issue.

                1. Update Lay Theme and all Lay Theme Addons
                2. Disable all Plugins
                3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                4. Now see if your problem solved itself
                5. Go here, see if your problem is listed here:
                Troubleshooting

                When you post:
                1. Post a link to where the problem is
                2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                Thanks!

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