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  3. Intro reappearing every time you click the Logo

Intro reappearing every time you click the Logo

Scheduled Pinned Locked Moved Bug Reports
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  • mariusjopenM Offline
    mariusjopenM Offline
    mariusjopen
    Global Moderator
    wrote on last edited by
    #2

    Dear @jodder
    you are right.
    We will look into this.
    Best is if you write me a PM and include your username, password and a link to this conversation.

    Marius

    www.mariusjopen.world

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #3

      Dear @jodder
      that might be a bug. We will look into that.

      Best!

      Marius

      www.mariusjopen.world

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      • arminunruhA Offline
        arminunruhA Offline
        arminunruh
        Global Moderator
        wrote on last edited by
        #4

        hey so maybe the page was reloading because you used a shortcode on your frontpage

        I can't see the problem happening any more right now.

        J 1 Reply Last reply
        0
        • arminunruhA arminunruh

          hey so maybe the page was reloading because you used a shortcode on your frontpage

          I can't see the problem happening any more right now.

          J Offline
          J Offline
          jodder
          wrote on last edited by
          #5

          @arminunruh I just checked, the bug is still there (that's why we have the intro deactivated currently). But you can always see and check that something very off with the Wordpress when you switch between the subpages e.g. click on film or about. Everything is disappearing instantly instead of fading out smoothly as it should.

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          • mariusjopenM Offline
            mariusjopenM Offline
            mariusjopen
            Global Moderator
            wrote on last edited by
            #6

            Dear @jodder
            can you remove all the Shortcode, Custom Code and deactive all the plugins?

            Best!

            Marius

            www.mariusjopen.world

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            • J Offline
              J Offline
              jodder
              wrote on last edited by
              #7

              Well I do not have access to the webspace currently and not enough experience with wordpress to see instantly which code is custom and which is not. Plugins do not change a thing unfortunately, and there is not a single line of custom coding done via the wp-admin functionalities.

              I guess I will just buy a license for your theme myself and try to reproduce the error on the website with a 2nd wordpress side-by-side comparison.

              Cheers,

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              • mariusjopenM Offline
                mariusjopenM Offline
                mariusjopen
                Global Moderator
                wrote on last edited by
                #8

                Dear @jodder
                there is no shortcode running on your page?
                And in the LayTheme Settings under Custom HTML you have nothing written?
                0_1545993222144_Bildschirmfoto 2018-12-28 um 11.33.33.png

                Best!
                Marius

                www.mariusjopen.world

                J 1 Reply Last reply
                0
                • mariusjopenM mariusjopen

                  Dear @jodder
                  there is no shortcode running on your page?
                  And in the LayTheme Settings under Custom HTML you have nothing written?
                  0_1545993222144_Bildschirmfoto 2018-12-28 um 11.33.33.png

                  Best!
                  Marius

                  J Offline
                  J Offline
                  jodder
                  wrote on last edited by
                  #9

                  @mariusjopen You can check it yourself with the credentials that I sent you via pm some time ago they are still valid, there is not a single line, the page was setup by a person who does not even know html afaik.

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                  • mariusjopenM Offline
                    mariusjopenM Offline
                    mariusjopen
                    Global Moderator
                    wrote on last edited by
                    #10

                    Dear @jodder
                    I removed this shortcode from your footer

                    [social_icons_group id="669"]
                    

                    And now it works.

                    Best!

                    Marius

                    www.mariusjopen.world

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                    • J Offline
                      J Offline
                      jodder
                      wrote on last edited by
                      #11

                      Okay it did nothing when I did remove it temporarily maybe I had some caching issue.

                      Thank you very much :)

                      Cheers,

                      1 Reply Last reply
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                      • mariusjopenM Offline
                        mariusjopenM Offline
                        mariusjopen
                        Global Moderator
                        wrote on last edited by
                        #12

                        no worries!

                        www.mariusjopen.world

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                        I also code custom websites or custom Lay features.
                        šŸ’æ Email me here: šŸ’æ
                        info@laytheme.com

                        Before you post:
                        1. When using a WordPress Cache plugin, disable it or clear your cache.
                        2. Update Lay Theme and all Lay Theme Addons
                        3. Disable all Plugins
                        4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                        This often solves issues you might run into

                        When you post:
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                        3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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