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  3. Some images don't display in mobile and tablet devices.

Some images don't display in mobile and tablet devices.

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  • J Offline
    J Offline
    JoelArias
    wrote on last edited by JoelArias
    #1

    Hello,

    I'm creating a website with laytheme. I did all the development process checking the site with my laptop. Once I saw everything worked fine, I realised that some images don't show at all when visiting the website with my mobile phone or any device other than my laptop. The weird thing is that some other images display perfectly fine.

    Concerning the images that don't show, I'm able to see only the caption text and a white frame the size of the photo that is not shown.
    I've been trying to solve this myself, but after some days looking here and there I'm not capable to find a solution.

    The link to the website is: test.olivierdebouchony.com

    Thank you for your help,
    Joel

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    • arminunruhA Offline
      arminunruhA Offline
      arminunruh
      Global Moderator
      wrote on last edited by
      #2

      Hey! It seems that I cannot open that link. Can you give me the correct link?
      Which mobile phone and browser on that mobile phone are you using? Which other devices did you use where some images didn't show up?

      J 1 Reply Last reply
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      • arminunruhA arminunruh

        Hey! It seems that I cannot open that link. Can you give me the correct link?
        Which mobile phone and browser on that mobile phone are you using? Which other devices did you use where some images didn't show up?

        J Offline
        J Offline
        JoelArias
        wrote on last edited by
        #3

        @arminunruh I used an iphone 5 with Safari and Firefox and an iPad with Chrome.

        Here you have the link:
        http://test.olivierdebouchony.fr/

        Thank you,
        Joel

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        • arminunruhA Offline
          arminunruhA Offline
          arminunruh
          Global Moderator
          wrote on last edited by
          #4

          Hey Joel!
          I tested your site on an iphone5 and on the latest normal safari. Both don't show the images of your frontpage. I see that Safari cannot load the images because it can't find the images. I think it probably has to do something with your image filenames having " " spaces in them. Can you try to insert an image with a filename that doesn't contain spaces and see if that shows up on your frontpage? Maybe some browsers can't handle filenames like that so well.

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          I also code custom websites or custom Lay features.
          šŸ’æ Email me here: šŸ’æ
          info@laytheme.com

          Before you post:
          1. When using a WordPress Cache plugin, disable it or clear your cache.
          2. Update Lay Theme and all Lay Theme Addons
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          4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

          This often solves issues you might run into

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