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    • T
      Toby last edited by Toby

      Hi

      I've recently tweaked my website and now when i'm viewing it on my mobile I get this message -

      A problem repeatedly occurred on "http:tobyneilan.com/slideshow".

      It also crashes when phone is turned from portrait to landscape.

      I have an iPhone 7 plus

      Cheers
      Toby

      0_1548263781699_IMG_7534.PNG

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @Toby
        oh wow! Looks like a bug!

        We will look into this!
        Which plugins do you have activated?

        Best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • T
          Toby last edited by

          Thanks Marius
          Only have Lay Theme Carousel , Lay Theme Fullscreen Slider and Lay Theme Lightbox.
          Nothing else

          Cheers
          Toby

          1 Reply Last reply Reply Quote 0
          • mariusjopen
            mariusjopen Global Moderator last edited by

            Dear @Toby
            ok. We will have a look.

            Best!

            Marius

            www.mariusjopen.world

            1 Reply Last reply Reply Quote 0
            • arminunruh
              arminunruh Global Moderator last edited by

              Did you add any custom code?

              1 Reply Last reply Reply Quote 0
              • T
                Toby last edited by Toby

                Hi Armin

                Here's my custom code for for desktop and mobile - I have built separate layouts for the slideshow, shop and profile pages for the mobile

                and this source code is written within project description of my shop images (desktop)

                
                <p><img class="aligncenter" src="http://tobyneilan.com/wp-content/uploads/2019/01/BUY.png" /></p>
                
                

                Desktop css

                
                .type-project .sitetitle{
                display: none;
                }
                .hide-info {
                    display: none;
                }
                
                .show-infos {
                    display: block !important;
                }
                
                .type-category .descr{
                display: none !important;
                }
                #lightbox-region #lightbox-inner.cursor-left img,
                #lightbox-region #lightbox-inner.cursor-right img,
                .cursor-left,
                .cursor-right,
                body,
                a,
                .lightbox-css-on #lightbox-region .close-lightbox,
                .lightbox-css-on #main-region .col[data-type="img"] img,
                .scrolltotop,
                a{
                cursor: url(http://tobyneilan.com/wp-content/uploads/2019/01/dot_arrow_pink.png) 17 17, auto !important;
                }
                body {
                cursor: url(http://tobyneilan.com/wp-content/uploads/2019/01/dot_arrow_pink.png) 17 17, auto !important;
                }
                
                .col.above{
                	transform: translateY(-90px);
                	opacity: 0;
                }
                
                .col.below{
                	transform: translateY(90px);
                	opacity: 0;
                }
                
                .col.transition-in{
                	transform: translateY(0);
                	opacity: 1;
                }
                
                .col{
                	transition: transform 0.5s cubic-bezier(0.165, .84, .44, 1), opacity 0.5s cubic-bezier(0.165, .84, .44, 1);
                }
                
                

                Mobile css

                .burger{
                display:none;
                }
                
                .hide-info {
                    display: none;
                }
                
                .show-infos {
                    display: block !important;
                }
                .col.above{
                	transform: translateY(-90px);
                	opacity: 0;
                }
                
                .col.below{
                	transform: translateY(90px);
                	opacity: 0;
                }
                
                .col.transition-in{
                	transform: translateY(0);
                	opacity: 1;
                }
                
                .col{
                	transition: transform 0.5s cubic-bezier(0.165, .84, .44, 1), opacity 0.5s cubic-bezier(0.165, .84, .44, 1);
                }
                
                

                jQuery

                <script>
                jQuery(document).on("hover", ".info", function(event) {
                	 jQuery(".hide-info").toggleClass("show-infos");
                });
                </script>
                
                <style>
                    .scrollto{
                        cursor: pointer;
                    }
                </style>
                

                Thanks
                Toby

                1 Reply Last reply Reply Quote 0
                • arminunruh
                  arminunruh Global Moderator last edited by arminunruh

                  Hey

                  So that page does not crash for me on an iphone 7, neither does it on an iphone 6.
                  0_1548950376012_Screenshot 2019-01-31 at 16.58.59.png

                  You could try to remove your custom javascript and see if that changes anything.

                  1 Reply Last reply Reply Quote 0
                  • arminunruh
                    arminunruh Global Moderator last edited by

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • T
                      Toby last edited by Toby

                      Hi Armin

                      I removed my custom javascript, cleared my history and web data on iPhone and it still crashes

                      including when rotated

                      Cheers
                      Toby

                      1 Reply Last reply Reply Quote 0
                      • mariusjopen
                        mariusjopen Global Moderator last edited by

                        Dear @Toby
                        Best is if you write me a PM and include your username, password and a link to this conversation.

                        Marius

                        www.mariusjopen.world

                        T 1 Reply Last reply Reply Quote 0
                        • T
                          Toby @mariusjopen last edited by

                          @mariusjopen - email has been sent

                          Thanks in advance
                          Toby

                          1 Reply Last reply Reply Quote 0
                          • mariusjopen
                            mariusjopen Global Moderator last edited by

                            Hi @Toby
                            we are still on it.

                            0_1549279637000_Bildschirmfoto 2019-02-04 um 09.25.11.png

                            0_1549279695968_Bildschirmfoto 2019-02-04 um 09.25.21.png

                            Best!

                            Marius

                            www.mariusjopen.world

                            1 Reply Last reply Reply Quote 0
                            • T
                              Toby last edited by

                              Hi @mariusjopen / @arminunruh

                              Any news?

                              Cheers
                              Toby

                              1 Reply Last reply Reply Quote 0
                              • arminunruh
                                arminunruh Global Moderator last edited by

                                hey again, so i managed to reproduce this on phone rotation and it's rlly unclear to me why this would happen.
                                i will need to look at this more closely, however, this week we have an important launch for another project so i don't have time to look into this more right now.

                                1 Reply Last reply Reply Quote 0
                                • T
                                  Toby last edited by

                                  Hi @arminunruh

                                  Any news!?

                                  Cheers
                                  Toby

                                  1 Reply Last reply Reply Quote 0
                                  • arminunruh
                                    arminunruh Global Moderator last edited by

                                    Nope sorry

                                    1 Reply Last reply Reply Quote 0
                                    • T
                                      Toby last edited by

                                      Hi @arminunruh

                                      Any news!?

                                      Cheers
                                      Toby

                                      1 Reply Last reply Reply Quote 0
                                      • T
                                        Toby last edited by

                                        Hi @arminunruh

                                        Any news!?

                                        Cheers
                                        Toby

                                        1 Reply Last reply Reply Quote 0
                                        • mariusjopen
                                          mariusjopen Global Moderator last edited by

                                          Hi @Toby
                                          sorry for the delay. I forwarded it again.

                                          Best!

                                          Marius

                                          www.mariusjopen.world

                                          1 Reply Last reply Reply Quote 0
                                          • arminunruh
                                            arminunruh Global Moderator last edited by

                                            No. I have too many other things to do at the moment and also this bug is rlly hard to fix. I've written it down and will try to fix it one day.

                                            T 1 Reply Last reply Reply Quote 0
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                                            2. Disable all Plugins
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