Cannot update laytheme / carousel not working/ cannot add images
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Hey there, I wanted to update my portfolio, which I did in August 2016, but I stumbled upon several problems.
First, the website is not previewing correctly - it shows no carousel and the text is not aligned correctly.
Secondly, when I started updating design I realised that carousel addon is not working. When I press "+carousel" nothing happens, or when i try to edit existing carousel nothing happens. I read the forum and deleted the plugin and then reuploaded it, but still it didnt work. I tried Opera and Google Chrome and it didnt work.
Thirdly, I cannot add images to the page. When I press "images" a pop up window appears, but it is empty.
And finally, when I tried to update the theme, this error occured:
An error occurred while updating Lay Theme: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. customizer/cpmwknbh.php.suspected.1527034890, intro/qimifclw.php.suspected.1527034890**Please help me resolve these problems and thank you for such a great theme!!
Aizhan
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Dear @aizhanium
can you post a link to your website that we can have a look?Is LayTheme and Wordpress up to date?
Best!
Marius
Before you post
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it