Cannot update laytheme / carousel not working/ cannot add images
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Hey there, I wanted to update my portfolio, which I did in August 2016, but I stumbled upon several problems.
First, the website is not previewing correctly - it shows no carousel and the text is not aligned correctly.
Secondly, when I started updating design I realised that carousel addon is not working. When I press "+carousel" nothing happens, or when i try to edit existing carousel nothing happens. I read the forum and deleted the plugin and then reuploaded it, but still it didnt work. I tried Opera and Google Chrome and it didnt work.
Thirdly, I cannot add images to the page. When I press "images" a pop up window appears, but it is empty.
And finally, when I tried to update the theme, this error occured:
An error occurred while updating Lay Theme: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. customizer/cpmwknbh.php.suspected.1527034890, intro/qimifclw.php.suspected.1527034890**Please help me resolve these problems and thank you for such a great theme!!
Aizhan
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Dear @aizhanium
can you post a link to your website that we can have a look?Is LayTheme and Wordpress up to date?
Best!
Marius
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it
