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  3. Text link not working correctly

Text link not working correctly

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  • S Offline
    S Offline
    sam_zuro95
    wrote on last edited by
    #1

    Im trying to simply link text to my instagram profile yet instagram continues to inform me that the link is broken. Ive never had any issues in the past, am I missing something?? Thanks for everything!

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @sam_zuro95
      Instagram is changing the API sometimes. Can you post a link to your website?

      Best!

      Marius

      www.mariusjopen.world

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      • S Offline
        S Offline
        sam_zuro95
        wrote on last edited by
        #3

        Yeah I assumed that might be the case.
        Here's the link https://zurostudios.design
        Thanks for the fast response time as always.
        Sam.

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        • S Offline
          S Offline
          sam_zuro95
          wrote on last edited by
          #4

          Hi @mariusjopen
          Do we have any updates on this?

          Appreciate it
          Sam.

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          • mariusjopenM Offline
            mariusjopenM Offline
            mariusjopen
            Global Moderator
            wrote on last edited by
            #5

            Dear @sam_zuro95
            I strongly assume that this is not because the link in LayTheme does not work but because you put the wrong instagram link in.

            Can you open your instagram on a browser and copy that working URL into LayTheme?

            Best!
            Marius

            www.mariusjopen.world

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            • S Offline
              S Offline
              sam_zuro95
              wrote on last edited by
              #6

              I have directly copied the correct URL many times from the start but it refuses to work. This is the issue I'm trying to figure out. Ive never had any issues before, you mentioned it could be something to do with the API on instagrams end?

              Thanks!
              Sam

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              • mariusjopenM Offline
                mariusjopenM Offline
                mariusjopen
                Global Moderator
                wrote on last edited by
                #7

                Dear @sam_zuro95
                what is the URL to your instagram?

                Best!

                Marius

                www.mariusjopen.world

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                • S Offline
                  S Offline
                  sam_zuro95
                  wrote on last edited by
                  #8

                  Hi @mariusjopen

                  Link is https://www.instagram.com/s_zuro/

                  Copied directly from a browser.

                  Thanks!

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                  • mariusjopenM Offline
                    mariusjopenM Offline
                    mariusjopen
                    Global Moderator
                    wrote on last edited by
                    #9

                    Dear @sam_zuro95
                    on my test page it works here:
                    0_1552057037068_Bildschirmfoto 2019-03-08 um 11.56.56.png

                    Best is if you write me a PM and include your username, password and a link to this conversation.

                    Marius

                    www.mariusjopen.world

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