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    Caption in Carrousel not showing

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    • Q
      qwerty last edited by

      Hi!

      I purchased the Carrousel addon in September last year but haven't used it until now. With the images everything is working well but it won't show the caption/numbers — I activated captions in lay options & have a textformat assigned. Do I have an old version of the addon? Any idea how this could be solved?
      Thanks!

      1 Reply Last reply Reply Quote 0
      • arminunruh
        arminunruh Global Moderator last edited by

        Hey maybe you have an old lay theme version? the latest is 1.6.8

        1 Reply Last reply Reply Quote 0
        • Q
          qwerty last edited by

          I have the 1.6.8 version! But I got it when it was for free. could it be because I don't have a license key?

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          • arminunruh
            arminunruh Global Moderator last edited by

            Ok. No lay theme should still work fine even if you don't have a license key. Ok, maybe you got an old carousel version. A few months ago, the updating for carousel broke too so the really old carousel versions cant update to the latest version anymore. I sent out a mail about that to all people who had bought a carousel addon back then but maybe u didnt get it.
            U got mail now! :)

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            • O
              Olek last edited by

              Hi. I got the same problem, captions doesn't appear under slides in carousel.

              Thanks

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              • mariusjopen
                mariusjopen Global Moderator last edited by

                Hi Olek!

                Did you receive Armins mail?

                Is your version also an old one?

                Best!

                Marius

                www.mariusjopen.world

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                • O
                  Olek last edited by

                  Hi Marius,
                  I didn't get any email for Armin. I got Laytheme version 2.1.5

                  Best regards
                  Olek

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                  • mariusjopen
                    mariusjopen Global Moderator last edited by

                    Hi Olek!
                    Can you provide a link to the website that we can see where the problem might be?

                    Many thanks!

                    Marius

                    www.mariusjopen.world

                    1 Reply Last reply Reply Quote 0
                    • O
                      Olek last edited by

                      Sure

                      http://www.modzelew.ski

                      best regards
                      Olek

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                      • mariusjopen
                        mariusjopen Global Moderator last edited by

                        Hi Olek,

                        did you put the captions in the right place? It is a bit hidden:
                        0_1497277517318_Bildschirmfoto 2017-06-12 um 16.23.47.png
                        0_1497277532930_Bildschirmfoto 2017-06-12 um 16.23.50.png

                        Let me know!

                        Marius

                        www.mariusjopen.world

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                        • O
                          Olek last edited by

                          I was editing it in caption window in attachment details
                          0_1497345811835_Screen Shot 2017-06-13 at 11.18.24.png

                          If I editing like you show, it's working. But I think it's confusing.
                          But thanks.

                          Olek

                          1 Reply Last reply Reply Quote 1
                          • mariusjopen
                            mariusjopen Global Moderator last edited by

                            Hi Olek! I agree! We will change that in the future!

                            www.mariusjopen.world

                            1 Reply Last reply Reply Quote 0
                            • First post
                              Last post
                            Post a link to where the problem is if possible, please <3
                            I don't answer or check forum DMs, please just post on the forum.
                            Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com

                            Before you post:

                            Use the Search Feature. Maybe there is already a solution to your issue.

                            1. Update Lay Theme and all Lay Theme Addons
                            2. Disable all Plugins
                            3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                            4. When using a WordPress Cache plugin, disable it or clear your cache. Now see if your problem solved itself.
                            Go here, see if your problem is listed here:
                            Troubleshooting

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                            1. Post a link to where the problem is
                            2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                            Thanks!

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