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    Installation Problems
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    • P
      piccione last edited by

      Hi, I'm really amazed of your theme but right now I can't see pictures. I've tried with the text and it works but not for the pictures follow the link to have a look.
      thank you so much

      1 Reply Last reply Reply Quote 0
      • arminunruh
        arminunruh Global Moderator last edited by

        Hey!
        Hmm it seems that the code to load the images is not called, but the images are there in the html. In your html I see a lot of things like "data-rocketoptimized", "text/rocketscript" etc. Seems to be cloudflare. Maybe you can deactivate cloudflare and it might work, not sure.

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        • P
          piccione last edited by

          thank you so much for your answer. Right now I've just filled everything for cloudflare and I'm waiting some hours to see the benefits if don't I will deactivate it!

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          • arminunruh
            arminunruh Global Moderator last edited by

            oh now it works again, cool!

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            • D
              dominikrobak last edited by

              Hey, I have the same problem.
              The image is not showing and text too.

              Link to my site http://dominikrobak.com

              Can you help me Armin?

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              • arminunruh
                arminunruh Global Moderator last edited by

                Ok, u got mail

                D 1 Reply Last reply Reply Quote 0
                • D
                  dominikrobak last edited by

                  This post is deleted!
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                  • D
                    dominikrobak last edited by

                    Thanks, it was at the spam folder.
                    It's working:) great!

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                    • D
                      dominikrobak @arminunruh last edited by

                      @arminunruh Hi Armin,

                      I did update laytheme and now it does not work. I don’t have the license key and I use the template from the very beginning of its installation almost :) where there were no keys.
                      Can you run it for me please.
                      Thanks

                      Dominik

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                      • mariusjopen
                        mariusjopen Global Moderator last edited by

                        Ola @dominikrobak
                        Best is if you write an email to info@laytheme.com and include a link to this conversation.

                        Many wishes!

                        Marius

                        www.mariusjopen.world

                        1 Reply Last reply Reply Quote 0
                        • Z
                          zochovsky last edited by

                          Hey guys,

                          I think I'm experiencing the same issue. The site doesn't load images and videos on Safari. All seem to be fine in Chrome and FF. Btw. The site is connected to Cloudflare. Is there any easy fix for this? Thanks in advance!

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                          • arminunruh
                            arminunruh Global Moderator last edited by

                            disconnect cloudflare and try again

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                            • arminunruh
                              arminunruh Global Moderator last edited by

                              also post ur website address

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                              • First post
                                Last post
                              Post a link to where the problem is if possible, please <3
                              I don't answer or check forum DMs, please just post on the forum.
                              Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com

                              Before you post:

                              Use the Search Feature. Maybe there is already a solution to your issue.

                              1. Update Lay Theme and all Lay Theme Addons
                              2. Disable all Plugins
                              3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                              4. When using a WordPress Cache plugin, disable it or clear your cache. Now see if your problem solved itself.
                              Go here, see if your problem is listed here:
                              Troubleshooting

                              When you post:
                              1. Post a link to where the problem is
                              2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                              Thanks!

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