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    Project Thumbail Video not working

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    • D
      dolma last edited by

      Hi!
      Thanks for support in advance.
      http://www.dolmaproduccions.com/new
      On the left there is a Project Thumbail called "Gramona". It have a video thumbail but its not working. It show a white space. All the settings are activated, video mp4, and I tried to add a video element and its working. What I am doing wrong?
      0_1551433116736_Captura de pantalla 2019-03-01 a les 10.38.12.png

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      • D
        dolma last edited by

        Screenshot from home page to help to understand de issue.
        0_1551433281476_Captura de pantalla 2019-03-01 a les 10.40.25.png

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        • mariusjopen
          mariusjopen Global Moderator last edited by

          Dearn @dolma
          what CUSTOM JS CODE do you use and which other plugins?

          I was able to see it for a short time. Then it disappeared.

          Best!

          Marius

          www.mariusjopen.world

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          • D
            dolma last edited by

            Dear Marius,

            Im only using a JS to hide the vertical text.
            <script>

            jQuery(window).scroll(function() {

            if (jQuery(this).scrollTop()>0)
             {
                jQuery('.mail,.contact').fadeOut();
             }
            else
             {
              jQuery('.mail,.contact').fadeIn();
             }
            

            });
            </script>

            But I delete and still have the bug.

            I only use the theme plugins.

            Thanks for help!

            1 Reply Last reply Reply Quote 0
            • D
              dolma last edited by

              Hi Marius!

              I know you're a busy man but I need to solve this. Is a basic function of the theme and is one of the reasons that I bought this theme,

              I tried with another fresh install to discard some install issues, but still the same. Please take a look: http://www.larectoria.tv/new/prova2

              Thanks for help!

              0_1551950112485_Captura de pantalla 2019-03-07 a les 10.14.14.png

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              • mariusjopen
                mariusjopen Global Moderator last edited by

                Dear @dolma
                I missed you last reply. Sorry!

                Best is if you write me a PM and include your username, password and a link to this conversation.

                Marius

                www.mariusjopen.world

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                • D
                  dolma last edited by

                  Hi Marius!

                  No worries! I just write you and email to info@laytheme.com

                  Thanks!

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                  • arminunruh
                    arminunruh Global Moderator last edited by

                    So when I look at the console this says the video cant be loaded
                    When I follow the link of the video, I see this:
                    http://www.larectoria.tv/wp-content/uploads/2019/02/Comp-1-PRONOVIAS-FACEBOOK.mp4

                    It seems to be a different website using a different theme?

                    I think the problem here is your website is in a directory /new/
                    and in there is a new wordpress install. However, I think that you also have a wordpress install in your parent directory (the directory that "/new/" is in). That's why this could happen.

                    Basically it is looking for this file:
                    http://dolmaproduccions.com/wp-content/uploads/2019/02/Gramona-commercial.mp4

                    But it should look here:
                    http://dolmaproduccions.com/new/wp-content/uploads/2019/02/Gramona-commercial.mp4

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                    • arminunruh
                      arminunruh Global Moderator last edited by

                      Let me fix this soon! I think we just need to make an adjustment in the code to make this work properly. Because all of your other images/videos are loaded and I think it is just a problem with this special case.

                      1 Reply Last reply Reply Quote 1
                      • D
                        dolma last edited by

                        Hi Armin,

                        This make sense. Please let me know when you fix it.

                        Thanks!!!

                        1 Reply Last reply Reply Quote 1
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