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  1. Home
  2. Bug Reports
  3. Project Thumbail Video not working

Project Thumbail Video not working

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  • D Offline
    D Offline
    dolma
    wrote on last edited by
    #1

    Hi!
    Thanks for support in advance.
    http://www.dolmaproduccions.com/new
    On the left there is a Project Thumbail called "Gramona". It have a video thumbail but its not working. It show a white space. All the settings are activated, video mp4, and I tried to add a video element and its working. What I am doing wrong?
    0_1551433116736_Captura de pantalla 2019-03-01 a les 10.38.12.png

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    • D Offline
      D Offline
      dolma
      wrote on last edited by
      #2

      Screenshot from home page to help to understand de issue.
      0_1551433281476_Captura de pantalla 2019-03-01 a les 10.40.25.png

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      • mariusjopenM Offline
        mariusjopenM Offline
        mariusjopen
        Global Moderator
        wrote on last edited by
        #3

        Dearn @dolma
        what CUSTOM JS CODE do you use and which other plugins?

        I was able to see it for a short time. Then it disappeared.

        Best!

        Marius

        www.mariusjopen.world

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        • D Offline
          D Offline
          dolma
          wrote on last edited by
          #4

          Dear Marius,

          Im only using a JS to hide the vertical text.
          <script>

          jQuery(window).scroll(function() {

          if (jQuery(this).scrollTop()>0)
           {
              jQuery('.mail,.contact').fadeOut();
           }
          else
           {
            jQuery('.mail,.contact').fadeIn();
           }
          

          });
          </script>

          But I delete and still have the bug.

          I only use the theme plugins.

          Thanks for help!

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          • D Offline
            D Offline
            dolma
            wrote on last edited by
            #5

            Hi Marius!

            I know you're a busy man but I need to solve this. Is a basic function of the theme and is one of the reasons that I bought this theme,

            I tried with another fresh install to discard some install issues, but still the same. Please take a look: http://www.larectoria.tv/new/prova2

            Thanks for help!

            0_1551950112485_Captura de pantalla 2019-03-07 a les 10.14.14.png

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            • mariusjopenM Offline
              mariusjopenM Offline
              mariusjopen
              Global Moderator
              wrote on last edited by
              #6

              Dear @dolma
              I missed you last reply. Sorry!

              Best is if you write me a PM and include your username, password and a link to this conversation.

              Marius

              www.mariusjopen.world

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              • D Offline
                D Offline
                dolma
                wrote on last edited by
                #7

                Hi Marius!

                No worries! I just write you and email to info@laytheme.com

                Thanks!

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #8

                  So when I look at the console this says the video cant be loaded
                  When I follow the link of the video, I see this:
                  http://www.larectoria.tv/wp-content/uploads/2019/02/Comp-1-PRONOVIAS-FACEBOOK.mp4

                  It seems to be a different website using a different theme?

                  I think the problem here is your website is in a directory /new/
                  and in there is a new wordpress install. However, I think that you also have a wordpress install in your parent directory (the directory that "/new/" is in). That's why this could happen.

                  Basically it is looking for this file:
                  http://dolmaproduccions.com/wp-content/uploads/2019/02/Gramona-commercial.mp4

                  But it should look here:
                  http://dolmaproduccions.com/new/wp-content/uploads/2019/02/Gramona-commercial.mp4

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                  • arminunruhA Offline
                    arminunruhA Offline
                    arminunruh
                    Global Moderator
                    wrote on last edited by
                    #9

                    Let me fix this soon! I think we just need to make an adjustment in the code to make this work properly. Because all of your other images/videos are loaded and I think it is just a problem with this special case.

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                    • D Offline
                      D Offline
                      dolma
                      wrote on last edited by
                      #10

                      Hi Armin,

                      This make sense. Please let me know when you fix it.

                      Thanks!!!

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                      I also code custom websites or custom Lay features.
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