Project Thumbail Video not working

[dolma]

Hi!
Thanks for support in advance.
http://www.dolmaproduccions.com/new
On the left there is a Project Thumbail called "Gramona". It have a video thumbail but its not working. It show a white space. All the settings are activated, video mp4, and I tried to add a video element and its working. What I am doing wrong?

[dolma]

Screenshot from home page to help to understand de issue.

[mariusjopen]

Dearn @dolma
what CUSTOM JS CODE do you use and which other plugins?

I was able to see it for a short time. Then it disappeared.

Best!

Marius

[dolma]

Dear Marius,

Im only using a JS to hide the vertical text.
<script>

jQuery(window).scroll(function() {

if (jQuery(this).scrollTop()>0)
 {
    jQuery('.mail,.contact').fadeOut();
 }
else
 {
  jQuery('.mail,.contact').fadeIn();
 }

});
</script>

But I delete and still have the bug.

I only use the theme plugins.

Thanks for help!

[dolma]

Hi Marius!

I know you're a busy man but I need to solve this. Is a basic function of the theme and is one of the reasons that I bought this theme,

I tried with another fresh install to discard some install issues, but still the same. Please take a look: http://www.larectoria.tv/new/prova2

Thanks for help!

[mariusjopen]

Dear @dolma
I missed you last reply. Sorry!

Best is if you write me a PM and include your username, password and a link to this conversation.

Marius

[dolma]

Hi Marius!

No worries! I just write you and email to info@laytheme.com

Thanks!

[arminunruh]

So when I look at the console this says the video cant be loaded
When I follow the link of the video, I see this:
http://www.larectoria.tv/wp-content/uploads/2019/02/Comp-1-PRONOVIAS-FACEBOOK.mp4

It seems to be a different website using a different theme?

I think the problem here is your website is in a directory /new/
and in there is a new wordpress install. However, I think that you also have a wordpress install in your parent directory (the directory that "/new/" is in). That's why this could happen.

Basically it is looking for this file:
http://dolmaproduccions.com/wp-content/uploads/2019/02/Gramona-commercial.mp4

But it should look here:
http://dolmaproduccions.com/new/wp-content/uploads/2019/02/Gramona-commercial.mp4

[arminunruh]

Let me fix this soon! I think we just need to make an adjustment in the code to make this work properly. Because all of your other images/videos are loaded and I think it is just a problem with this special case.

[dolma]

Hi Armin,

This make sense. Please let me know when you fix it.

Thanks!!!