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    Can't add Project Thumbnails on certain page

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    • L
      lkcomjoo last edited by

      I can't add Project Thumbnails anymore on a certain page (on all other pages on this website it works). When I click on the button "Project Thumbnails", nothing happens.
      (As you can see in the picture, the button turns dark grey when I click on it, but the pop-up with the project thumbnails does not open.)

      I use Safari and Chrome and have the problem in both Browsers.
      Operating system: macOS Mojave (Version 10.14.3)

      URL where problem is experiences: http://dace-project.com/news/
      (It works on the other pages, just not the news page. It used to work and then stopped working there.)

      What can I do to fix this?

      0_1554103990257_Bildschirmfoto 2019-04-01 um 09.27.09.png

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @lkcomjoo
        what kind of CUSTOM JAVASCRIPT CODE do you use?
        I see that something gets called.

        Best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • L
          lkcomjoo last edited by

          Thank you for the quick reply.

          I am unsure which Custom Java Script is used on this website. How can I find this out?

          1 Reply Last reply Reply Quote 0
          • mariusjopen
            mariusjopen Global Moderator last edited by

            Dear @lkcomjoo
            do you have code in this box?

            0_1554279247156_Bildschirmfoto 2019-04-03 um 10.13.47.png

            Best!

            Marius

            www.mariusjopen.world

            1 Reply Last reply Reply Quote 0
            • L
              lkcomjoo last edited by

              No, there's nothing in this box.

              0_1554299842185_Bildschirmfoto 2019-04-03 um 15.56.22.png

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              • mariusjopen
                mariusjopen Global Moderator last edited by

                Dear @lkcomjoo
                Best is if you write me a PM and include your username, password and a link to this conversation.

                Marius

                www.mariusjopen.world

                1 Reply Last reply Reply Quote 0
                • mariusjopen
                  mariusjopen Global Moderator last edited by

                  Dear @lkcomjoo
                  I did not do it – but I would try to deactivate all the plugins you have installed.
                  Just to see if that is the problem.

                  :-D

                  Best!

                  Marius

                  www.mariusjopen.world

                  1 Reply Last reply Reply Quote 0
                  • First post
                    Last post

                  Before you post

                  Use the Search Feature. Maybe there is already a solution to your issue.

                  1. Update Lay Theme and all Lay Theme Addons
                  2. Disable all Plugins
                  3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                  4. Now see if your problem solved itself
                  5. Go here, see if your problem is listed here:
                  Troubleshooting

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                  1. Post a link to where the problem is
                  2. If the problem is difficult to explain, post screenshots / link to a video to explain it

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