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  3. Can't add Project Thumbnails on certain page

Can't add Project Thumbnails on certain page

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  • L Offline
    L Offline
    lkcomjoo
    wrote on last edited by
    #1

    I can't add Project Thumbnails anymore on a certain page (on all other pages on this website it works). When I click on the button "Project Thumbnails", nothing happens.
    (As you can see in the picture, the button turns dark grey when I click on it, but the pop-up with the project thumbnails does not open.)

    I use Safari and Chrome and have the problem in both Browsers.
    Operating system: macOS Mojave (Version 10.14.3)

    URL where problem is experiences: http://dace-project.com/news/
    (It works on the other pages, just not the news page. It used to work and then stopped working there.)

    What can I do to fix this?

    0_1554103990257_Bildschirmfoto 2019-04-01 um 09.27.09.png

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @lkcomjoo
      what kind of CUSTOM JAVASCRIPT CODE do you use?
      I see that something gets called.

      Best!

      Marius

      www.mariusjopen.world

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      • L Offline
        L Offline
        lkcomjoo
        wrote on last edited by
        #3

        Thank you for the quick reply.

        I am unsure which Custom Java Script is used on this website. How can I find this out?

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        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by
          #4

          Dear @lkcomjoo
          do you have code in this box?

          0_1554279247156_Bildschirmfoto 2019-04-03 um 10.13.47.png

          Best!

          Marius

          www.mariusjopen.world

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          • L Offline
            L Offline
            lkcomjoo
            wrote on last edited by
            #5

            No, there's nothing in this box.

            0_1554299842185_Bildschirmfoto 2019-04-03 um 15.56.22.png

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            • mariusjopenM Offline
              mariusjopenM Offline
              mariusjopen
              Global Moderator
              wrote on last edited by
              #6

              Dear @lkcomjoo
              Best is if you write me a PM and include your username, password and a link to this conversation.

              Marius

              www.mariusjopen.world

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              • mariusjopenM Offline
                mariusjopenM Offline
                mariusjopen
                Global Moderator
                wrote on last edited by
                #7

                Dear @lkcomjoo
                I did not do it – but I would try to deactivate all the plugins you have installed.
                Just to see if that is the problem.

                :-D

                Best!

                Marius

                www.mariusjopen.world

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                I also code custom websites or custom Lay features.
                šŸ’æ Email me here: šŸ’æ
                info@laytheme.com

                Before you post:
                1. When using a WordPress Cache plugin, disable it or clear your cache.
                2. Update Lay Theme and all Lay Theme Addons
                3. Disable all Plugins
                4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                This often solves issues you might run into

                When you post:
                1. Post a link to where the problem is
                2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                3. If the problem is difficult to explain, post screenshots / link to a video to explain it
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