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    text format doesn't apply

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    • D
      danny last edited by

      Dear @mariusjopen

      I have an issue with the text format "times 140" in http://people-berlin.karuna-ev.de

      The size is 140 in Times but it doesn't apply when I choose the format in the gridder. I selected the text, clicked "Clear formatting", and re-apply your Text Format - no change.

      I even deleted the text, inserted a new one - no change.
      Any idea?

      Thanks!

      Best wishes
      Daniel

      1_1554887528858_Bildschirmfoto 2019-04-10 um 10.36.24.png 0_1554887528858_Bildschirmfoto 2019-04-10 um 10.36.00.png

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      • D
        danny last edited by

        ps.: And actually this is causing an issue for the mobile page. Now that the text format doesn't apply at all the Phone Font Size doesn't apply either.

        Would be great to get news about this soon.

        Thanks a lot!

        Best wishes

        Daniel

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        • mariusjopen
          mariusjopen Global Moderator last edited by

          Dear @danny
          Best is if you write me a PM and include your username, password and a link to this conversation.

          Marius

          www.mariusjopen.world

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          • D
            danny last edited by

            Dear @mariusjopen
            great, I just send you an email with the details, did you received my email?
            best wishes
            Daniel

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            • D
              danny last edited by

              Dear @mariusjopen,

              did you receive my email ? would be great to hear back from you.

              thanks and best wishes
              daniel

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              • mariusjopen
                mariusjopen Global Moderator last edited by

                Dear @danny
                yes. I received your email.

                I just made a test text-format and applied it.

                It worked.
                I made a copy of the format which you did.
                0_1555453888125_Bildschirmfoto 2019-04-17 um 00.30.38.png

                Maybe try that.
                Best!

                Marius

                www.mariusjopen.world

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                • D
                  danny last edited by

                  Dear @mariusjopen,

                  great, that works, thanks!

                  best wishes
                  daniel

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                  • mariusjopen
                    mariusjopen Global Moderator last edited by

                    Dear @danny
                    ah! Great! Happy to hear!

                    Marius

                    www.mariusjopen.world

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                    • First post
                      Last post

                    Before you post

                    Use the Search Feature. Maybe there is already a solution to your issue.

                    1. Update Lay Theme and all Lay Theme Addons
                    2. Disable all Plugins
                    3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                    4. Now see if your problem solved itself
                    5. Go here, see if your problem is listed here:
                    Troubleshooting

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                    2. If the problem is difficult to explain, post screenshots / link to a video to explain it

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