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    • V
      violaepler last edited by

      Hello,
      I changed the hoster and I didn't know that I need to delet the theme before. Now I can't use my key to install the same domain at the new hoster. Is there any possibility to make it work? Thanks!
      Viola

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      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @violaepler
        Best is if you write an email to info@laytheme.com and include a link to this conversation.

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • First post
          Last post

        Before you post

        Use the Search Feature. Maybe there is already a solution to your issue.

        1. Update Lay Theme and all Lay Theme Addons
        2. Disable all Plugins
        3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
        4. Now see if your problem solved itself
        5. Go here, see if your problem is listed here:
        Troubleshooting

        When you post:
        1. Post a link to where the problem is
        2. If the problem is difficult to explain, post screenshots / link to a video to explain it

        Thanks!

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