My uploaded mp4 videos are getting cropped to fit the 16:9 ratio.
Originally they are vertical.
How can I post them in their true ratio?
All the best
mariusjopen Global Moderator last edited by
on my test-page the video keeps the proportion in which I upload it.
Can you post a link?
I don't answer or check forum DMs, please just post on the forum.
Before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it