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  3. Font embeded in site don't show in several browsers, versions, devices

Font embeded in site don't show in several browsers, versions, devices

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  • B Offline
    B Offline
    Bastion
    wrote on last edited by
    #1

    Hello, I am working on 2 websites. Both of them work with only one woff2 font that I uploaded as I was supposed to. Unfortunately I accounted problems with the fonts being replaced by random system fonts on different browsers, different versions of the same browser and devices. Of course many computers use older system versions, so I dont know what exactly the problem is and how I can force the font to appear on every device. Help would be much appreciated!!

    Also on the first link I the forward and backward buttons that follow the mouse look like they are a zoomed version of my 70px x 70px gif triangles. Do I have to change that somewhere else than in the Carousel preferences?

    https://dev2019.archphot.com/europa/
    http://dev2019.rappaport.info/exhibition/

    All the very best,
    Sebastian

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @Bastion

      To website 1:

      0_1557415978591_Bildschirmfoto 2019-05-09 um 17.32.43.png

      Is this not the Gerstner font?

      How do you want the triangles to look like?

      To website 2:

      0_1557416057056_Bildschirmfoto 2019-05-09 um 17.34.05.png
      And this is not he NeuRAP_Boo?

      Best!

      Marius

      www.mariusjopen.world

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      • B Offline
        B Offline
        Bastion
        wrote on last edited by
        #3

        Thank you for your reply, Marius! The triangle problem is solved. Concerning the font problem: On my machines the fonts also show correctly. It is the computer of both of my clients that are not displaying it. I send 2 screenshots concerning the Gerstner font that also show the system and browser. The other client did not send me those screenshots of his system yet. I have no clue what causes this and how to fix it.

        2_1557583028616_PastedGraphic-11.jpg

        1_1557583028616_Bildschirmfoto-2019-05-10-um-12.11.40.jpg

        0_1557583028616_Bildschirmfoto-2019-05-10-um-12.06.18.jpg

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        • B Offline
          B Offline
          Bastion
          wrote on last edited by
          #4

          Dear Marius, now I also received screenshots from 2 computers of my client, where the NeuRap font is not working. It only works with Chrome on their machines. Can you figure out, what the problem could be? All the best, Sebastian.

          3_1557740069819_Bildschirmfoto-2019-05-13-um-10.35.22.jpg !

          2_1557740069819_Bildschirmfoto-2019-05-13-um-10.29.43.jpg !

          1_1557740069818_Bildschirmfoto-2019-05-13-um-10.12.57.jpg !

          0_1557740069818_Bildschirmfoto-2019-05-13-um-10.11.33.jpg

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          • mariusjopenM Offline
            mariusjopenM Offline
            mariusjopen
            Global Moderator
            wrote on last edited by
            #5

            Dear @Bastion
            did you try already to use or upload another font?

            Best!

            Marius

            www.mariusjopen.world

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            • B Offline
              B Offline
              Bastion
              wrote on last edited by
              #6

              Dear Marius, thanks for getting back! Yes I tried several different fonts and always encountered the same problem.

              Best,
              Sebastian

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              • mariusjopenM Offline
                mariusjopenM Offline
                mariusjopen
                Global Moderator
                wrote on last edited by
                #7

                Hi Sebastian,
                I will have a look with Armin.

                Best!
                Marius

                www.mariusjopen.world

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #8

                  sorry for the late reply and sorry, i can't reproduce this

                  maybe try a woff font instead of woff2

                  if you google woff2 to woff you'll probably find some websites that create woff out of woff2 fonts

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