Gridder layout is wiped from all projects
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Hi @arminunruh & @mariusjopen.
I sent a support mail four days ago when the layouts for my projects were deleted from my finished site and the "Your Desktop Layout's JSON was invalidated" appeared.
Is anyone reading the info@laytheme.com inbox?
I'm really desperate now to know if I should start building all the layout from scratch or if you can help me.
Best, Jørgen -
Dear @samuel_lmrcr
note that you cannot use autoplay and sound-on together.
Can you post a link to your website?Best!
Marius
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Hey I don't see an email sent by your email address.
Well maybe you moved your website and did not export the database properly?
What happened before this?Maybe you were the one who emailed me who ran into this problem because you used the velvet blue plugin for moving your website?
I also code custom websites or custom Lay features.
💿 Email me here: 💿
info@laytheme.com
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it