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    Video uploader not working -> HTTP error

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    • A
      alexandre last edited by

      Hey guys, first of all, thank you very much for your great work with the theme and within the forum!

      Anyways, since the last update I am experiencing issues with the video uploader. It appears to be broken as I am not able to upload videos anymore. I just receive an HTTP error.

      0_1558974489939_Bildschirmfoto 2019-05-27 um 18.25.51.png

      Before the update, it was working. Now I can't even upload videos I've previously uploaded and used.

      It doesn't work on Safari or Chrome using MacOs 10.14.4 with everything up to date.

      Thanx in advance,
      Alexandre

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      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @alexandre
        how big is the video file you want to upload?

        Best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • A
          alexandre last edited by

          Hi Marius,

          I've tried it with several file sizes: 17, 28, 34, and 60 mb — well underneath the mentioned max. of 64 mb.

          Are there certain upload restrictions regarding the codec or something similar? All files were mp4 tho, also the already uploaded ones.

          Thanx a lot!

          Cheers,
          Alexandre

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          • mariusjopen
            mariusjopen Global Moderator last edited by

            Dear @alexandre
            can you also try with 5MB?

            Just to see what might be the problem.

            Best!

            Marius

            www.mariusjopen.world

            1 Reply Last reply Reply Quote 0
            • A
              alexandre last edited by alexandre

              Allright. So 12 mb is working fine.

              Could it be that there is some issue with the coded used? I managed to upload a file using the mpeg4 codec instead of the h.264 (x264) codec and had no issues.. the file was 21 mb in size.

              Cheers,
              A

              1 Reply Last reply Reply Quote 0
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              Post a link to where the problem is
              I don't answer or check forum DMs, please just post on the forum.
              Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com

              Before you post:

              Use the Search Feature. Maybe there is already a solution to your issue.

              1. Update Lay Theme and all Lay Theme Addons
              2. Disable all Plugins
              3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
              4. Now see if your problem solved itself
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