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  3. Video uploader not working -> HTTP error

Video uploader not working -> HTTP error

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  • A Offline
    A Offline
    alexandre
    wrote on last edited by
    #1

    Hey guys, first of all, thank you very much for your great work with the theme and within the forum!

    Anyways, since the last update I am experiencing issues with the video uploader. It appears to be broken as I am not able to upload videos anymore. I just receive an HTTP error.

    0_1558974489939_Bildschirmfoto 2019-05-27 um 18.25.51.png

    Before the update, it was working. Now I can't even upload videos I've previously uploaded and used.

    It doesn't work on Safari or Chrome using MacOs 10.14.4 with everything up to date.

    Thanx in advance,
    Alexandre

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @alexandre
      how big is the video file you want to upload?

      Best!

      Marius

      www.mariusjopen.world

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      • A Offline
        A Offline
        alexandre
        wrote on last edited by
        #3

        Hi Marius,

        I've tried it with several file sizes: 17, 28, 34, and 60 mb — well underneath the mentioned max. of 64 mb.

        Are there certain upload restrictions regarding the codec or something similar? All files were mp4 tho, also the already uploaded ones.

        Thanx a lot!

        Cheers,
        Alexandre

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        • mariusjopenM Offline
          mariusjopenM Offline
          mariusjopen
          Global Moderator
          wrote on last edited by
          #4

          Dear @alexandre
          can you also try with 5MB?

          Just to see what might be the problem.

          Best!

          Marius

          www.mariusjopen.world

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          • A Offline
            A Offline
            alexandre
            wrote on last edited by alexandre
            #5

            Allright. So 12 mb is working fine.

            Could it be that there is some issue with the coded used? I managed to upload a file using the mpeg4 codec instead of the h.264 (x264) codec and had no issues.. the file was 21 mb in size.

            Cheers,
            A

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            I also code custom websites or custom Lay features.
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