Unable to install the lightbox plugin
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Hi there,
I never had any problems with installing laytheme plugins, but right now I am unable to install my recently purchased lightbox plugin. After clicking on "Install" with my safari (12.1) or chrome browser it says the plugin doesn't contain any files:
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What could be wrong?
Thanks in advance & bests,
Gina -
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Hi Marius,
I solved it by activating a newer PHP version at my webhost. This did the trick.
But thank you for the reply!
Best, Gina
I don't answer or check forum DMs, please just post on the forum.
Before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it