Can't purchase another pro license
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Dear @arminunruh
In the Gumroad purchase page, when i try to buy another pro license there's a message saying that i already paid for the product and i should check my emails.
It's true, i bought a pro license in april, but i want to buy a new one.
Thanks in advance for the assistance,
Francesca -
Dear @franzi
Best is if you write an email to info@laytheme.com and include a link to this conversation.Best!
Marius
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Dear @mariusjopen,
thank you, i did as you suggested. -
Dear @franzi
Cool!Marius
I don't answer or check forum DMs, please just post on the forum.
Before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it