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    Custom CSS & HTML / Save Changes doesn't work

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    • C
      christianperdix last edited by christianperdix

      HI!
      When I edit my Custom CSS & HTML and hit Save Changes, it redirects me automatically to my website without applying the changes I made. Is there a way to fix this? I use Chrome, but tried other browsers. Thank you! Best

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      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @christianperdix
        is this problem only on the CUSTOM CODE page?

        Best!

        Marius

        www.mariusjopen.world

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        • C
          christianperdix last edited by

          Dear @mariusjopen

          Yes! When I make changes anywhere else, it works.

          Thank you! Best

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          • C
            christianperdix last edited by

            When I hit the button Save Changes, it redirects me to
            https://christianperdix.com/wp-admin/options.php
            showing my website, no changes were applied.

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            • mariusjopen
              mariusjopen Global Moderator last edited by

              Dear @christianperdix
              that is weird.
              Did you migrate the website from another website?
              Maybe something got mixed up.

              Best is if you write me a PM and include your username, password and a link to this conversation.

              Marius

              www.mariusjopen.world

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              • mariusjopen
                mariusjopen Global Moderator last edited by

                Dear @christianperdix
                can you deactivate all other plugins and update LayTheme and Wordpress?

                Best!

                Marius

                www.mariusjopen.world

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                • mariusjopen
                  mariusjopen Global Moderator last edited by

                  Dear @christianperdix
                  I would try to isolate the problem.

                  I would copy and paste all the CUSTOM CODE into a text file to not lose it.

                  Also do a backup of your website.

                  Then update and see if the problem remains.

                  Marius

                  www.mariusjopen.world

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                  • arminunruh
                    arminunruh Global Moderator last edited by

                    Hey!

                    I think this is what might be happening:

                    http://laytheme.com/troubleshooting.html#updating-redirects

                    Can you talk to bluehost/your webhost about this?

                    Bluehosts' firewall might block you from updating lay options, because of all the html and javascript.

                    To quickly test if this is the problem you could remove all css and js and html from lay options → custom css & html and then hit "save" and see if saving lay options works then.
                    Of course make sure to backup all your css, js and html that is custom in there. Or maybe backup your database.

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                    • First post
                      Last post
                    Post a link to where the problem is
                    I don't answer or check forum DMs, please just post on the forum.
                    Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com

                    Before you post:

                    Use the Search Feature. Maybe there is already a solution to your issue.

                    1. Update Lay Theme and all Lay Theme Addons
                    2. Disable all Plugins
                    3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                    4. Now see if your problem solved itself
                    5. Go here, see if your problem is listed here:
                    Troubleshooting

                    When you post:
                    1. Post a link to where the problem is
                    2. If the problem is difficult to explain, post screenshots / link to a video to explain it

                    Thanks!

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