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  3. Custom CSS & HTML / Save Changes doesn't work

Custom CSS & HTML / Save Changes doesn't work

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  • C Offline
    C Offline
    christianperdix
    wrote on last edited by christianperdix
    #1

    HI!
    When I edit my Custom CSS & HTML and hit Save Changes, it redirects me automatically to my website without applying the changes I made. Is there a way to fix this? I use Chrome, but tried other browsers. Thank you! Best

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    • mariusjopenM Offline
      mariusjopenM Offline
      mariusjopen
      Global Moderator
      wrote on last edited by
      #2

      Dear @christianperdix
      is this problem only on the CUSTOM CODE page?

      Best!

      Marius

      www.mariusjopen.world

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      • C Offline
        C Offline
        christianperdix
        wrote on last edited by
        #3

        Dear @mariusjopen

        Yes! When I make changes anywhere else, it works.

        Thank you! Best

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        • C Offline
          C Offline
          christianperdix
          wrote on last edited by
          #4

          When I hit the button Save Changes, it redirects me to
          https://christianperdix.com/wp-admin/options.php
          showing my website, no changes were applied.

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          • mariusjopenM Offline
            mariusjopenM Offline
            mariusjopen
            Global Moderator
            wrote on last edited by
            #5

            Dear @christianperdix
            that is weird.
            Did you migrate the website from another website?
            Maybe something got mixed up.

            Best is if you write me a PM and include your username, password and a link to this conversation.

            Marius

            www.mariusjopen.world

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            • mariusjopenM Offline
              mariusjopenM Offline
              mariusjopen
              Global Moderator
              wrote on last edited by
              #6

              Dear @christianperdix
              can you deactivate all other plugins and update LayTheme and Wordpress?

              Best!

              Marius

              www.mariusjopen.world

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              • mariusjopenM Offline
                mariusjopenM Offline
                mariusjopen
                Global Moderator
                wrote on last edited by
                #7

                Dear @christianperdix
                I would try to isolate the problem.

                I would copy and paste all the CUSTOM CODE into a text file to not lose it.

                Also do a backup of your website.

                Then update and see if the problem remains.

                Marius

                www.mariusjopen.world

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                • arminunruhA Offline
                  arminunruhA Offline
                  arminunruh
                  Global Moderator
                  wrote on last edited by
                  #8

                  Hey!

                  I think this is what might be happening:

                  http://laytheme.com/troubleshooting.html#updating-redirects

                  Can you talk to bluehost/your webhost about this?

                  Bluehosts' firewall might block you from updating lay options, because of all the html and javascript.

                  To quickly test if this is the problem you could remove all css and js and html from lay options → custom css & html and then hit "save" and see if saving lay options works then.
                  Of course make sure to backup all your css, js and html that is custom in there. Or maybe backup your database.

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                  I also code custom websites or custom Lay features.
                  šŸ’æ Email me here: šŸ’æ
                  info@laytheme.com

                  Before you post:
                  1. When using a WordPress Cache plugin, disable it or clear your cache.
                  2. Update Lay Theme and all Lay Theme Addons
                  3. Disable all Plugins
                  4. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"

                  This often solves issues you might run into

                  When you post:
                  1. Post a link to where the problem is
                  2. Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
                  3. If the problem is difficult to explain, post screenshots / link to a video to explain it
                  Online Users
                  Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com
                  laytheme.com
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