Unable to upload images
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I'm not able to upload some images. I've had this problem since I installed Laytheme a month ago.. I'm using Safari.
I read another post about this issue which advised to use a different browser and to re-install lay theme but the person affected said that also didn't work.
So it was suggested to contact the server. How could the server resolve this issue?
Thanks! :)
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Dear @clara
can you try to deactivate LayTheme and see if the problem remains?
What happens when you use a different browser?Best!
Marius
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Hi Marius :) @mariusjopen I used Chrome and I have the same problem.. How can I deactivate laytheme? I activated another theme and then reactivated Laytheme - Is that correct?
Unfortunately it didn't help either :(
Thanks!
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@mariusjopen yes when I activated another theme and then re-activated Laytheme I still had the same problem :/
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Ive encounted this issue before. I don't think it is lay themes fault, I was on the phone to my hosting provider (go daddy) and they did a number of things in the back end to fix it.
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@fernandol97 thanks for the advice! I will try that
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I don't answer or check forum DMs, please just post on the forum.
Before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it