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    No intro option in customize menu :(

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    • L
      Leo95 last edited by

      Hi!

      I would like to make an intro photo on my website, but I don't have the option in my customize menu.
      Do you have to install something to get it?

      Thanks!

      1 Reply Last reply Reply Quote 0
      • mariusjopen
        mariusjopen Global Moderator last edited by

        Dear @Leo95
        do you have LayTheme up to date?

        Best!

        Marius

        www.mariusjopen.world

        1 Reply Last reply Reply Quote 0
        • L
          Leo95 last edited by

          Yes, I even reinstalled the theme to be sure.

          1 Reply Last reply Reply Quote 0
          • L
            Leo95 last edited by

            Version: 2.7.8

            1 Reply Last reply Reply Quote 0
            • mariusjopen
              mariusjopen Global Moderator last edited by

              Dear @Leo95
              can you show a screenshot of the "missing" setting?

              Best!

              Marius

              www.mariusjopen.world

              1 Reply Last reply Reply Quote 0
              • mariusjopen
                mariusjopen Global Moderator last edited by

                Best is if you write me a PM and include your username, password and a link to this conversation.

                www.mariusjopen.world

                1 Reply Last reply Reply Quote 0
                • L
                  Leo95 last edited by

                  I have sent you a message :)

                  1 Reply Last reply Reply Quote 0
                  • mariusjopen
                    mariusjopen Global Moderator last edited by

                    Dear @Leo95
                    ok. Weird. I will have a look with Armin.

                    Best!

                    Marius

                    www.mariusjopen.world

                    1 Reply Last reply Reply Quote 0
                    • arminunruh
                      arminunruh Global Moderator last edited by

                      The intro feature must be activated in "Lay Options" -> "Activate Intro Feature"

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        Mickael DARD2 @arminunruh last edited by

                        @arminunruh
                        Hi,
                        the same for me, even if intro feature is activated in Lay Option
                        It is not in Costumize options.
                        An idea ?

                        1 Reply Last reply Reply Quote 1
                        • Richard
                          Richard Global Moderator last edited by

                          Dear @Mickael-DARD2

                          Just to be sure have you got these options ticked?

                          Screen Shot 2020-11-18 at 2.07.58 PM.png

                          Best
                          Richard

                          1 Reply Last reply Reply Quote 1
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                            Last post
                          Post a link to where the problem is
                          I don't answer or check forum DMs, please just post on the forum.
                          Forgot your key, lost your files, need a previous Lay Theme or Addon version? Go to www.laykeymanager.com

                          Before you post:

                          Use the Search Feature. Maybe there is already a solution to your issue.

                          1. Update Lay Theme and all Lay Theme Addons
                          2. Disable all Plugins
                          3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
                          4. Now see if your problem solved itself
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