Invalid license key after website migration
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Hi,
I changed my website domain from (studioiris.co), to (martelo-santiago.com).
I had purchased a Laytheme with of Lay Theme Single License with Carousel Addon on 2017-05-22, which i was using on the old domain.At the time of the migration i did not realize i had to deactivate the key on the old domain, before proceeding with the migration. Now i am asked to enter the registered key, and it shows as 'Reached maximum allowable domains'.
I am really sorry for the inconvenience, but Is it possible to be given a new license key? Or what is the best way to fix this.
Please advise, and thank you so much in advance.
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Dear @m_scsantiago
Best is if you write an email to info@laytheme.com and include a link to this conversation.Marius
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@mariusjopen thank you, will do so.
M -
Cool! :-D
I don't answer or check forum DMs, please just post on the forum.
Before you post:
Use the Search Feature. Maybe there is already a solution to your issue.
1. Update Lay Theme and all Lay Theme Addons
2. Disable all Plugins
3. Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code ", click "Save Changes"
4. Now see if your problem solved itself
5. Go here, see if your problem is listed here:
Troubleshooting
When you post:
1. Post a link to where the problem is
2. If the problem is difficult to explain, post screenshots / link to a video to explain it