Invalid license key after website migration
-
Hi,
I changed my website domain from (studioiris.co), to (martelo-santiago.com).
I had purchased a Laytheme with of Lay Theme Single License with Carousel Addon on 2017-05-22, which i was using on the old domain.At the time of the migration i did not realize i had to deactivate the key on the old domain, before proceeding with the migration. Now i am asked to enter the registered key, and it shows as 'Reached maximum allowable domains'.
I am really sorry for the inconvenience, but Is it possible to be given a new license key? Or what is the best way to fix this.
Please advise, and thank you so much in advance.
-
Dear @m_scsantiago
Best is if you write an email to info@laytheme.com and include a link to this conversation.Marius
-
@mariusjopen thank you, will do so.
M -
Cool! :-D
Before you post:
- When using a WordPress Cache plugin, disable it or clear your cache.
- Update Lay Theme and all Lay Theme Addons
- Disable all Plugins
- Go to Lay Options → Custom CSS & HTML, click "Turn Off All Custom Code", click "Save Changes"
This often solves issues you might run into
When you post:
- Post a link to where the problem is
- Does the problem happen on Chrome, Firefox, Safari or iPhone or Android?
- If the problem is difficult to explain, post screenshots / link to a video to explain it